SurveyMonkey: Analyzing Survey Results

Name: SurveyMonkey: Analyzing Survey Results
Author: Katie Layman

Learn about the methods in SurveyMonkey for closing a survey and how to analyze survey results

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Course: On-Demand

Hello, my name is Katie Lehman and in these lessons, you'll learn how to stop and close a survey, how to view individual and survey reports while spotting trends, and how to share and present survey results. In this lesson, I will show you how to stop and close a survey. In your dashboard, scroll down to one of your surveys that is currently open. You'll see the open green rectangle. Next, go over to the options area and select Edit. This will take you into your survey and the Design Survey area. Go over to the Collect Responses and click on that heading. Yes, this is the area that you want to be in to be able to close out the survey collectors. You can close them out manually or set up an autoclose with a cutoff date and time, or set up a response limit, so you can have the maximum number of responses that you would like to receive for that survey before it automatically closes. In this survey, we're going to go over the manual method. So click on the Open under Status column, and you can set up a custom message. (typing) Preview the survey. If somebody tries to access through that link after it's already been closed, this will be the message that they will see at the top. Close the collector and you'll see the status is now Closed. So they will see that page with the Closed message anytime they try to access through Facebook Messenger. Now, if they're going through social media post, it's still currently open. To close it, click on Open, create your message. (typing) Preview the survey. Make sure that your message appears at the top and click on Close Collector. Now, the survey is completely closed since both of the collector methods are closed. To return to another way of closing out surveys, go to your dashboard and select a different survey. So the product feedback survey, click on Options and Edit and go to Collect Responses. Now, different survey collectors have this advanced feature where you can autoclose based on a cutoff date and time or a response limit. Web Link is one of those types of survey collectors. The social media post collector method does not have that advanced option, so you will need to go through each of your surveys when you're ready to close them and check to see if they have the advanced option. To find that advanced option, click on the three dots to the right and select Edit Collector. This menu shows you all the available options in white and the yellow options are available if you upgrade your plan. To find out where to close your survey, go to Show Advanced Options, and once you open that link, you will see that we have set up a cutoff date and time. So if you click on that dropdown, you're able to select the calendar icon and select your exact date and time that you would like to turn off the survey, and it will show that closed survey message at the top. Next, select Hide Advanced Options and it's ready to turn off on that particular date. The other method is the response limits. You can set the maximum number of responses that the collector will accept. So let's say when that survey gets to five responses, we have as many as we need for our purposes and we're ready to close it, so you can type in any number here and hide the Advanced Options. The default is on Off, so it will accept responses until you manually close the collector. However, if you do choose response limits, you can also have the cutoff date and time selected at the same time, and whichever closes it first will completely close the survey. So let's say you have five responses already on the 16th of February. It will close on the 16th instead of the 17th. Thanks for watching. Stay tuned for the next lesson where I will show you how to view individual and survey reports while spotting trends.

Beginner Provider : Katie Layman 3 Lessons · 16m in Arabic, German, English, Spanish, French, Portuguese, Chinese

Course Description

Surveys usually have a time limit to them or look to gather responses from a set number of individuals. We will cover how SurveyMonkey has tools that allow you to create a time to close surveys, as well as limit the number of respondents that can take the survey. We will also explain how correctly setting survey parameters can automatically close surveys, making it easier for you to collect and analyze survey results. You can also manually close a survey, providing a customized close message for respondents. But how can you export your results? How can you customize dashboards to highlight key factors found in surveys?

In this course, you will learn how to stop and close a survey, view individual and survey results while spotting trends, and share and present survey results. We will explore how analyzing survey results carefully can provide a snapshot of the bigger picture and explain how to export and print results so you can collaborate with others while reviewing the data.

What You'll Learn

Identify the correct time to close a survey using SurveyMonkey's tools for setting a close time or limiting the number of respondents
Set survey parameters that automatically close surveys, or manually close a survey with a customized close message for respondents
Analyze individual and survey results to spot trends across reports
Create customized dashboards that highlight key factors found in surveys
Export and print survey results to collaborate with others while reviewing the data
Share and present survey data with others

Key Takeaways

SurveyMonkey provides tools to set a time to close surveys and to limit the number of respondents who can take a survey.
Correctly setting survey parameters can automatically close surveys, making it easier to collect and analyze results.
A survey can also be closed manually, with a customized close message provided to respondents.
Analyzing survey results carefully can provide a snapshot of the bigger picture.
Results can be exported and printed so you can collaborate with others while reviewing the data.

Frequently Asked Questions

What will I learn in this course?

You will learn how to stop and close a survey, view individual and survey results while spotting trends, and share and present survey results, including exporting and printing results to collaborate with others.

How can I close a survey in SurveyMonkey?

You can set a time to close surveys and limit the number of respondents so that surveys close automatically when parameters are met, or you can manually close a survey and provide a customized close message for respondents.

Can I share survey results with others?

Yes. The course covers sharing and presenting survey results, and how to export and print results so you can collaborate with others while reviewing the data.

What topics do the lessons cover?

The lessons cover Stopping and Closing a Survey, Spotting Trends in Individual and Survey Reports, and Sharing and Presenting Survey Results.

What skills does this course help build?

It helps build skills in online surveys and evaluation methods, survey data collection, survey methodologies, survey research, and using SurveyMonkey.