Enjoying the preview?
This is the free first lesson. Get full access — request a demo or sign in.
Conducting a Skills Gap Analysis
Turn skills insights into action plans that support growth.Preview the first lesson free — get full access to all 5 lessons.
Intermediate Provider : KnowledgeCity 5 Lessons · 16m in Arabic, English, Spanish
Course Description
In this Conducting a Skills Gap Analysis course, you’ll learn how to design and carry out a full skills gap analysis. You’ll begin by setting clear goals, choosing the right scope, and selecting tools that fit your organization’s needs. You’ll then explore how to define key competencies, build clear models for each role, and assess skills using defined benchmarks and proficiency levels.
The course shows how to collect and analyze real-time data through surveys, interviews, and assessments to uncover missing skills. You’ll learn how to rank those gaps by urgency and business impact, helping you focus efforts where they matter most.
From there, you’ll develop hiring, training, or cross-training plans that match your company’s goals and resources. You’ll also explore how to prepare for both short-term demands and long-term workforce shifts. By the end, you’ll be ready to lead a structured, results-driven skills gap analysis that strengthens your workforce and supports your business strategy.
What You'll Learn
- Plan a skills gap analysis aligned with your business goals, scope, and tools
- Define key competencies and build role-specific competency models
- Assess skill levels across teams using benchmarks and proficiency levels
- Collect and analyze real-time data through surveys, interviews, and assessments
- Identify and rank skill gaps by urgency and business impact
- Choose hiring, training, or cross-training strategies to close each gap
Key Takeaways
- A skills gap analysis starts with setting clear goals, choosing the right scope, and selecting tools that fit the organization's needs.
- Competency models define key competencies for each role and assess skills using defined benchmarks and proficiency levels.
- Real-time data gathered through surveys, interviews, and assessments helps uncover missing skills.
- Ranking gaps by urgency and business impact lets you focus efforts where they matter most.
- Closing gaps involves hiring, training, or cross-training plans that match company goals and resources, addressing both short-term demands and long-term workforce shifts.
Frequently Asked Questions
What will I learn in this course?
You'll learn how to design and carry out a full skills gap analysis: setting goals, defining competencies, assessing skills, identifying and ranking gaps, and developing hiring, training, or cross-training plans to close them.
What topics or lessons does the course cover?
The course covers Introduction, Planning and Scoping the Analysis, Defining and Assessing Key Competencies, Identifying and Addressing Skills Gaps, and a Test Your Knowledge section.
What skills will I gain?
You'll build skills in competency assessment, recruit training, and study skills.
How does the course help with workforce planning?
It shows how to prepare for both short-term demands and long-term workforce shifts, and to develop hiring or training strategies that match your company's goals and resources.
What will I be able to do by the end?
By the end, you'll be ready to lead a structured, results-driven skills gap analysis that strengthens your workforce and supports your business strategy.
Professional Certifications and Continuing Education Units (CEUs)
HR Certification Institute® (HRCI®)
Recertification Credits: 0.5
Project Management Institute (PMI®)
Professional Development Units (PDUs): 0.5
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
