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Strategies for Hitting Sales Targets
Learn how to establish positive relationships with customers and make sales successfullyPreview the first lesson free — get full access to all 5 lessons.
Intermediate Provider : KnowledgeCity 5 Lessons · 15m in Arabic, English, Spanish
Course Description
How can you convert a prospect into a customer? It’s important to keep the sales cycle in mind when establishing relationships with customers; doing so will help you know the best way to present your product, close the deal, and follow up effectively. You can use multiple types of sales strategies depending on the sales environment, whether that means solving a customer’s problem with a product or service, building an advisor-like relationship with the customer, or even using both strategies simultaneously. You can also use different closing techniques to successfully finalize sales, no matter the customer.
In this course, we’ll introduce the sales cycle and explain each one of its steps, ranging from prospecting to follow-up. We’ll cover multiple kinds of sales strategies you can use to make connections with different customers in varying sales environments. We’ll also discuss how to close sales step by step, as well as some closing techniques you can use depending on the circumstance.
What You'll Learn
- Understand each step of the sales cycle, from prospecting to follow-up
- Discover different types of sales strategies and when to use them in varying sales environments
- Apply the process of closing sales step by step
- Use different closing techniques depending on the circumstance and customer
- Build advisor-like relationships with customers while solving their problems with a product or service
Key Takeaways
- Keeping the sales cycle in mind helps you present your product, close the deal, and follow up effectively.
- Multiple types of sales strategies can be used depending on the sales environment, including solving a customer's problem, building an advisor-like relationship, or both simultaneously.
- Different closing techniques can be used to successfully finalize sales, no matter the customer.
- The course covers the sales cycle's steps ranging from prospecting to follow-up.
Frequently Asked Questions
What does this course cover?
It introduces the sales cycle and explains each of its steps from prospecting to follow-up, covers multiple kinds of sales strategies for connecting with different customers in varying sales environments, and discusses how to close sales step by step along with closing techniques.
What skills will I gain from this course?
The course builds skills in Customer Service, Closing (Sales), and Customer Relationship Building.
What sales strategies are discussed?
It covers strategies such as solving a customer's problem with a product or service, building an advisor-like relationship with the customer, or using both strategies simultaneously, as well as different closing techniques.
What lessons are included?
The course includes Introduction, The Sales Cycle, Sales Strategies, Closing Sales, and a Test Your Knowledge lesson.
Professional Certifications and Continuing Education Units (CEUs)
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
