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KnowledgeCity

Sustaining and Growing Emotionally Intelligent Teams

Help teams of all sizes become more emotionally intelligent
Preview the first lesson free — get full access to all 6 lessons.
Course: On-Demand
Intermediate Provider KnowledgeCity  6 Lessons ·  23m  in Arabic, English, Spanish 

Course Description

In this course on Sustaining and Growing Emotionally Intelligent Teams, you’ll discover how to integrate emotional intelligence into everyday practices to create teams that communicate effectively, adapt to change, and thrive under pressure. This course emphasizes practical strategies for sustaining emotional intelligence through consistent team check-ins, continuous learning, and strong leadership role modeling.

You’ll learn how coaching encourages team members to tackle challenges, improve self-awareness, and build problem-solving skills. You’ll explore how to provide constructive feedback and set actionable goals to encourage growth and accountability. We’ll also cover how to adjust your emotional intelligence strategies to meet the evolving needs of growing teams.

This course also addresses the importance of measuring emotional intelligence. You’ll explore tools like the Emotional Quotient Inventory, team surveys, and feedback sessions to evaluate team dynamics, identify areas for improvement, and track progress. With actionable insights, you’ll refine your strategies to build stronger, more cohesive teams. Whether you’re leading a small team or managing a growing organization, this course gives you the tools to sustain emotional intelligence practices and create trust, collaboration, and long-term success.

What You'll Learn

  • Maintain emotional intelligence practices for long-term team success through consistent check-ins, continuous learning, and leadership role modeling
  • Coach team members to develop self-awareness, problem-solving skills, and the ability to tackle challenges
  • Adapt emotional intelligence strategies to meet the evolving needs of teams as they grow or change
  • Measure how emotional intelligence impacts team performance using tools like the Emotional Quotient Inventory, team surveys, and feedback sessions
  • Incorporate emotional intelligence into team evaluations and feedback by providing constructive feedback and setting actionable goals

Key Takeaways

  • Sustaining emotional intelligence relies on consistent team check-ins, continuous learning, and strong leadership role modeling.
  • Coaching encourages team members to improve self-awareness, build problem-solving skills, and tackle challenges.
  • Constructive feedback and actionable goals encourage team growth and accountability.
  • Tools like the Emotional Quotient Inventory, team surveys, and feedback sessions help evaluate team dynamics and track progress.
  • Sustaining emotional intelligence practices helps create trust, collaboration, and long-term success.

Frequently Asked Questions

Who is this course for?

This course is for anyone leading a small team or managing a growing organization who wants the tools to sustain emotional intelligence practices.

What does this course cover?

It covers integrating emotional intelligence into everyday practices, sustaining it through check-ins and leadership role modeling, coaching team members, adapting strategies as teams grow, and measuring emotional intelligence using tools like the Emotional Quotient Inventory, team surveys, and feedback sessions.

What skills will I gain?

You'll gain skills in coaching, emotional intelligence, and team building.

How is the course structured?

The course includes lessons on an Introduction, Sustaining Emotional Intelligence, Coaching Team Members, Adapting Emotional Intelligence as Teams Grow, a Test Your Knowledge section, and Evaluating and Measuring Emotional Intelligence in Teams.

How does the course help measure emotional intelligence?

It addresses measuring emotional intelligence with tools like the Emotional Quotient Inventory, team surveys, and feedback sessions to evaluate team dynamics, identify areas for improvement, and track progress.

Professional Certifications and Continuing Education Units (CEUs)

HR Certification Institute® (HRCI®)

Recertification Credits: 0.5

Certification Program Categories:
HR GeneralBusinessCaliforniaGlobal
Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.5

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).