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Outlook 2021: Working with Contacts

Learn basic skills to create and manage business and personal contacts in Microsoft Outlook 2021.
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Course: On-Demand
Beginner  Provider KIwanna Brackett  4 Lessons ·  38m  in Arabic, German, English, Spanish, French, Portuguese, Chinese Simplified 

Course Description

Microsoft Outlook gives you the opportunity to create an electronic address book inside the application. You can use this to store the main contact information for all your customers, team members and/or business and personal contacts. You can manually add contacts to your Outlook account or import the information from another source.

In this course on Working with Contacts in Microsoft Outlook, we will learn how to create contacts and manage contacts using contact lists and groups. We will also review how to manually add contacts to your account, and how to edit contact information using the options available in the application.

What You'll Learn

  • Create and edit contact information in Microsoft Outlook
  • Navigate the Outlook contact address book using basic options
  • Set up and manage contact groups to organize contact information
  • Establish and manage favorite contacts
  • Add contacts manually to your Outlook account

Key Takeaways

  • Microsoft Outlook lets you create an electronic address book inside the application to store contact information for customers, team members, and business or personal contacts.
  • Contacts can be added to your Outlook account manually or imported from another source.
  • Contact lists and groups can be used to organize and manage your contacts.
  • Outlook provides options to edit contact information directly within the application.
  • Favorite contacts can be established and managed to keep key contacts accessible.

Frequently Asked Questions

What will I learn in this Outlook 2021 contacts course?

You will learn how to create and edit contact information, navigate the Outlook contact address book using basic options, set up and manage contact groups to organize contacts, and establish and manage favorite contacts.

Who is this course for?

It is for anyone who wants to use Microsoft Outlook to create an electronic address book for storing the main contact information of their customers, team members, and business or personal contacts.

Can I add contacts manually or import them?

Yes. The course covers how to manually add contacts to your Outlook account as well as how to import contact information from another source.

What topics do the lessons cover?

The lessons cover Creating and Editing Contacts in Outlook, Navigating the Outlook Contact List, Creating and Managing Contact Groups, and Creating Contact Favorite Lists.

What skills does this course help develop?

It helps build skills in Microsoft Outlook, contact management systems, calendar and contacts servers, email management, Outlook add-ins, and supports preparation toward Microsoft Office Specialist (MOS) - Outlook.