Course Description
It has never been easier or faster to communicate using technology. With the wide variety of hardware and software tools available to us, talking and collaborating with coworkers, clients, and customers is easier and more efficient than ever. So, what can you do to ensure that you’re getting the maximum benefits from your workplace communication technology? Do you know how best to use video chat? How to work better remotely? How to communicate clearly when using technology?
In these lessons on Using Workplace Technology, you’ll learn everything you need to know to communicate efficiently. You’ll learn about the ins and outs of video chatting and how to use whiteboarding and webinars to better collaborate. You’ll discover the benefits of remote work, such as saving money and billable time. By the end of this course, you’ll know how to use technology to overcome potential communication barriers. This course will allow you to more easily collaborate and engage with your peers.
What You'll Learn
- Understand the basic facets of communicating through modern software
- Use video chat effectively, including whiteboarding and webinars to collaborate
- Work and communicate remotely
- Communicate clearly at work when using technology
- Overcome potential communication barriers using technology
Key Takeaways
- A wide variety of hardware and software tools makes talking and collaborating with coworkers, clients, and customers easier and more efficient.
- Video chat, whiteboarding, and webinars can be used to collaborate more effectively.
- Remote work offers benefits such as saving money and billable time.
- Technology can be used to overcome potential communication barriers and to engage more easily with peers.
Frequently Asked Questions
What will I learn in this course?
You will learn the basic facets of communicating through modern software, how to work and communicate remotely, and how to communicate clearly at work.
Which communication tools does this course cover?
The course covers video chatting, whiteboarding, and webinars for better collaboration.
What lessons are included?
The course includes Introduction, Making the Most of Video Chat, Technology for Remote Work, Clear Workplace Communication, and Test Your Knowledge.
What are the benefits of remote work according to this course?
The course discusses benefits of remote work such as saving money and billable time.
Professional Certifications and Continuing Education Units (CEUs)
Professional Development Units (PDUs): 0.25
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
Professional Development Credits (PDCs): 0.25
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
