Enjoying the preview?
This is the free first lesson. Get full access — request a demo or sign in.
Standards, Professional Behavior, and Community
Learn about how professional communities establish standards for behaviorPreview the first lesson free — get full access to all 6 lessons.
Intermediate Provider : KnowledgeCity 6 Lessons · 20m in German, English, Spanish, French, Portuguese, Chinese
Course Description
Maintaining standards of behavior not only helps your workplace; it benefits your larger professional community. While certain behaviors such as maintaining etiquette aren’t always strictly enforced in the workplace, professional standards are often enforced to a much greater degree. These guidelines for conduct are often developed by private, self-regulating associations of people sharing specialized training or skills in order to set rules and standards for what constitutes professional behavior in a particular field. How do they affect the people you interact with in work settings?
In this course on Standards, Professional Behavior, and Community, you’ll explore the differences between conduct, ethics, and etiquette in professional settings. You’ll learn how governing bodies such as professional associations contribute to workplace standards. You’ll also discover how your professionalism affects your relationship with your employer. By the end of this course, you’ll have a better understanding of how appropriate behavior can aid your professional socialization, your workplace, and your professional community.
What You'll Learn
- Distinguish between conduct, ethics, and etiquette in professional settings
- Explore how workplace standards are developed and governed
- Examine how professional associations and governing bodies contribute to workplace standards
- Understand the impact of professionalism on your workplace and professional community
- Strengthen the employee-employer relationship through professional behavior
- Contribute to your professional community through appropriate conduct
Key Takeaways
- Maintaining standards of behavior benefits both your workplace and your larger professional community.
- Professional standards are often enforced to a greater degree than etiquette, which is not always strictly enforced in the workplace.
- Guidelines for conduct are often developed by private, self-regulating associations of people who share specialized training or skills.
- Your professionalism affects your relationship with your employer.
- Appropriate behavior can aid your professional socialization, your workplace, and your professional community.
Frequently Asked Questions
What does this course cover?
The course explores the differences between conduct, ethics, and etiquette in professional settings, how governing bodies such as professional associations contribute to workplace standards, and how your professionalism affects your relationship with your employer.
Who develops the guidelines for professional behavior discussed in this course?
These guidelines for conduct are often developed by private, self-regulating associations of people sharing specialized training or skills, who set rules and standards for what constitutes professional behavior in a particular field.
What skills will I gain from this course?
The course addresses skills including business etiquette, ethical standards and conduct, professional communication, professional responsibility, and professionalism.
What topics are covered in the lessons?
Lessons include an Introduction; Conduct, Ethics, and Etiquette; Guiding Conduct According to Professional Standards; Strengthening the Employee-Employer Relationship; Contributing to Your Professional Community; and a Test Your Knowledge assessment.
What will I understand by the end of this course?
By the end of the course, you will have a better understanding of how appropriate behavior can aid your professional socialization, your workplace, and your professional community.
Professional Certifications and Continuing Education Units (CEUs)
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
