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KnowledgeCity

Social and Professional Behavior

Learn how to adapt your behavior to suit your professional environment
Preview the first lesson free — get full access to all 6 lessons.
Course: On-Demand
Intermediate Provider KnowledgeCity  6 Lessons ·  18m  in Arabic, German, English, Spanish, French, Portuguese, Chinese 

Course Description

Social behavior refers to actions you make during interactions with others, whether you’re with friends, family, colleagues, or strangers. Professional behavior refers to interactions that occur in a workplace and in professional settings, such as interactions between coworkers, between subordinates and superiors, or between employees and customers. As social behavior and professional behavior have different expectations, how can you tell what behavior is acceptable and when?

In this course on Social and Professional Behavior, you will learn how to adapt your behavior to best suit your environment. You will explore the different types of social behavior and the various aspects of professional behavior. You’ll also learn about workplace expectations, appropriate workplace conduct, and the process of professional socialization. By the end of this course, you’ll have the knowledge you’ll need to enact positive behaviors in any situation.

What You'll Learn

  • Identify the different types of social behavior
  • Recognize appropriate professional behaviors in workplace and professional settings
  • Define appropriate workplace conduct
  • Adapt your behavior to best suit your environment
  • Explain workplace expectations and the process of professional socialization

Key Takeaways

  • Social behavior refers to actions you make during interactions with others, whether with friends, family, colleagues, or strangers.
  • Professional behavior refers to interactions that occur in a workplace and in professional settings, such as between coworkers, between subordinates and superiors, or between employees and customers.
  • Social behavior and professional behavior carry different expectations, so the behavior that is acceptable depends on the environment.
  • The course covers workplace expectations, appropriate workplace conduct, and the process of professional socialization.
  • By the end of the course, you will have the knowledge needed to enact positive behaviors in any situation.

Frequently Asked Questions

What will I learn in this course?

You will learn how to adapt your behavior to best suit your environment, explore the different types of social behavior and the various aspects of professional behavior, and learn about workplace expectations, appropriate workplace conduct, and the process of professional socialization.

What is the difference between social and professional behavior?

Social behavior refers to actions you make during interactions with others, whether you are with friends, family, colleagues, or strangers, while professional behavior refers to interactions that occur in a workplace and in professional settings, such as between coworkers, between subordinates and superiors, or between employees and customers.

What topics does this course cover?

The course covers defining social behavior, defining professional behavior, expectations of behavior at work, and professional socialization and appropriate conduct, and it includes an introduction and a knowledge test.

What will I be able to do after completing this course?

By the end of this course, you will have the knowledge you need to enact positive behaviors in any situation, including identifying types of social behavior, identifying appropriate professional behaviors, and defining appropriate workplace conduct.

Professional Certifications and Continuing Education Units (CEUs)

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).