KnowledgeCity

Engaging Project Stakeholders

Know the different ways to engage stakeholders.
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Course: On-Demand
Intermediate  Provider Ray Frohnhoefer  5 Lessons ·  15m  in Arabic, German, English, Spanish, French, Portuguese, Urdu, Chinese Simplified 

Course Description

As a project’s work gets underway, plans for managing and engaging stakeholders need implementation. It’s important to engage stakeholders in your project because they’ll often have beneficial skills or resources that can contribute to its progress. They can also help to uncover risks and define project goals. The more you’re able to engage your stakeholders, the likelier it is a project will succeed. But what methods can you capitalize on to engage your project stakeholders?

These lessons on Engaging Project Stakeholders examine the various means of engagement, such as communicating about the project, consulting stakeholders to take advantage of their experience, and asking stakeholders to define expectations for project outcomes. You’ll also learn how to elicit your project’s requirements from your stakeholders, and how to build trusting relationships with them. You’ll also see how stakeholders play a key role in managing project risk. You can use these ideas to plan how to engage stakeholders in projects. 

What You'll Learn

  • Recognize the various forms of stakeholder engagement available during a project
  • Communicate about the project and consult stakeholders to take advantage of their experience
  • Articulate project outcomes and define expectations with stakeholders
  • Elicit and determine your project's requirements from stakeholders
  • Foster trusting relationships with project stakeholders
  • Understand the role stakeholders play in managing project risk

Key Takeaways

  • Engaging stakeholders matters because they often have beneficial skills or resources that can contribute to a project's progress.
  • Stakeholders can help to uncover risks and define project goals.
  • The more you are able to engage your stakeholders, the likelier it is that a project will succeed.
  • Means of engagement include communicating about the project, consulting stakeholders for their experience, and asking them to define expectations for outcomes.
  • Stakeholders play a key role in managing project risk.

Frequently Asked Questions

What will I learn in this course?

The course examines various means of stakeholder engagement, including communicating about the project, consulting stakeholders to take advantage of their experience, and asking stakeholders to define expectations for project outcomes. You will also learn how to elicit your project's requirements from stakeholders and how to build trusting relationships with them.

Why is engaging project stakeholders important?

Stakeholders often have beneficial skills or resources that can contribute to a project's progress, and they can help uncover risks and define project goals. The more you engage your stakeholders, the likelier it is that a project will succeed.

What topics do the lessons cover?

The lessons cover Communicating and Consulting, Articulating Outcomes and Expectations, Fostering Trustful Relationships, Stakeholders and Managing Risk, and a Test Your Knowledge section.

How do stakeholders relate to project risk?

The course shows how stakeholders play a key role in managing project risk and how engaging them can help uncover risks.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.5

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).