Course Description
Understanding individual and collective differences can help your tea collaborate in ways that work for everyone. Employees have different expectations of their managers, so it’s important to understand that how you manage a team might not align with these expectations. Having knowledge of these differences can help you understand each employee and interpret their words and behaviors. This will help you find productive ways of communicating and interacting with your team to help bring out the best in everyone. So how do you go about doing this?
In this course, you will learn how to foster cultural sensitivity in the workplace. You will understand key cultural differences and values. You will also learn how to adapt your leadership style to individuals. By the end of this course, you will have the knowledge to implement new strategies for encouraging individual efficiency and successful collaboration.
What You'll Learn
- Foster cultural sensitivity in the workplace
- Identify key cultural differences and values
- Distinguish between individual and collective values orientation
- Adapt your leadership style to individual employees
- Recognize the impact of cultural values on the workplace
- Implement strategies for encouraging individual efficiency and successful collaboration
Key Takeaways
- Understanding individual and collective differences helps a team collaborate in ways that work for everyone.
- Employees have different expectations of their managers, so how you manage a team might not align with these expectations.
- Knowledge of cultural differences helps you understand each employee and interpret their words and behaviors.
- Adapting your leadership style to individuals supports productive communication and interaction with your team.
- Understanding cultural differences promotes a diverse work environment.
Frequently Asked Questions
What will I learn in this course?
You will learn how to foster cultural sensitivity in the workplace, understand key cultural differences and values, and adapt your leadership style to individuals.
Who is this course for?
It is designed for managers and leaders who want to understand individual and collective differences so they can communicate and interact productively with their team and bring out the best in everyone.
What topics does the course cover?
The course covers understanding differences and managing expectations, and the focus and impact of individual versus collective values orientation.
What will I be able to do by the end of the course?
By the end of the course, you will have the knowledge to implement new strategies for encouraging individual efficiency and successful collaboration.
What are the learning objectives?
To understand cultural differences to promote a diverse work environment, learn the differences between individual and collective values, and recognize the impact of cultural values on the workplace.
Professional Certifications and Continuing Education Units (CEUs)
Professional Development Credits (PDCs): 0.25
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
