Tagged: customer complaints

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Five Easy Ways to Improve Customer Service

In today’s competitive business world, customer service can be a competitive advantage for your business. If you are able to provide excellent customer service, you can produce a steady stream of repeat business and...

5 Tips for Dealing with Customer Complaints 0

5 Tips for Dealing with Customer Complaints

We’ve all heard, “The customer is always right.” No matter the situation, more companies are placing emphasis on customer service and handling customer complaints.  According to “Understanding Customers” by Ruby Newell-Legner, it takes 12...