Business
The Importance and Use of Empathy in the Workplace
What Is Empathy? Empathy is your ability to understand others’ feelings. While empathy is practical for all relationships, it’s a key skill for the workplace. When...
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The KnowledgeCity Blog
Articles on workforce development, compliance, and L&D — written by people who build training programs.
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Business
Power in the Workplace: Who Has It? How is it Used? And How Can You Get It?
Power is arguably one of the most misused and misunderstood concepts in the corporate world. While every organization relies on a defined chain of command to...
Business
How to Keep Business Leaders From Leaving
In February 2023, Susan Wojcicki stepped down from her nine-year tenure as CEO of YouTube, with former chief product officer Neal Mohan taking her place. She...
Business
Leaders Need to Address Bad Employee Behavior
Corporate leaders and managers have plenty to focus on, but negative workplace behavioral issues may be the most critical issue to address. Successfully navigating this challenge...
Business
How Do We Address Salary Inequality in the Workplace?
“Equity” is a concept that’s been getting more traction in HR conversations lately. It has emerged as a useful guide for businesses to incorporate values of...
Business
Closing the Skills Gap: How to Find and Develop Capable Employees
By understanding the skills gap and the ways a company’s human resources department can work to address it, businesses can move to mitigating the damage caused by the skills gap, and maybe even find ways to use it to their competitive advantage.
Business
How to Empower Your Older Employees With Engaging Training
How to Empower Your Older Employees With Engaging Training According to AARP, 41% of workers over 40 report experiencing ageism at work, while an additional 64%...
Business
6 Internship Program Best Practices (Plus, How to Get the Most From Your Interns)
6 Internship Program Best Practices (Plus, How to Get the Most From Your Interns) What comes to mind when you hear the word “intern?” Often, people...
Business
Can Team Alignment Mapping Lead Your Company to New Heights?
Can Team Alignment Mapping Lead Your Company to New Heights? According to Right Management’s September 2012 report, The Struggle Over Talent Management Strategy, only 12% of...
Business
10 Tips for a Successful Internal Hire
10 Tips for a Successful Internal Hire Finding and hiring the best person for a job is challenging, even under ideal conditions. Budgetary constraints, urgent recruiting...
Business
Bureaucracy in Business: How to Deal With Red Tape at Work
Bureaucracy in Business: How to Deal With Red Tape at Work Have you ever gotten locked out of your computer while you’re at work? The good...