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Recognizing and De-Escalating Violence
Learn to notice and address violence in the workplacePreview the first lesson free — get full access to all 21 lessons.
Essential Provider : KnowledgeCity 7 chapters · 21 Lessons · 46m in Arabic, English, Spanish
Course Description
Workplace violence is one of the leading causes of death in certain industries. Knowing how to recognize and defuse potentially violent situations can save someone's life, maybe even your own. This course will teach you the common indicators of a violent situation you should be on the lookout for, the factors that contribute to violence, and ways to intervene in and de-escalate violent situations.
What You'll Learn
- Recognize the common indicators and warning signs of a potentially violent situation
- Identify the factors that contribute to anger, aggression, and impending violence
- Interpret verbal and behavioral cues and apply situational awareness across levels of awareness
- Apply de-escalation techniques to intervene in and defuse violent situations
- Understand how clinical, personality, age-related disorders, substance abuse, and conditions such as PTSD and depression relate to violence
- Address violence across different populations, including children, adolescents, teens, adults, and the elderly
Key Takeaways
- Workplace violence is one of the leading causes of death in certain industries.
- Knowing how to recognize and defuse potentially violent situations can save someone's life, including your own.
- The course covers the common indicators of violence, the factors that contribute to it, and ways to intervene and de-escalate.
- Verbal and behavioral cues, along with situational awareness, help identify impending violence before it escalates.
- Recognizing and de-escalating violence requires understanding how it presents across different age groups and clinical conditions.
Frequently Asked Questions
What will this course teach me?
It teaches the common indicators of a violent situation to look out for, the factors that contribute to violence, and ways to intervene in and de-escalate violent situations.
Why is recognizing and de-escalating violence important?
Workplace violence is one of the leading causes of death in certain industries, and knowing how to recognize and defuse potentially violent situations can save someone's life, maybe even your own.
What topics and skills does this course cover?
It covers anger and aggression, verbal and behavioral cues, situational awareness, clinical and personality disorders, substance abuse, PTSD, depression, and de-escalation techniques, building skills in crisis prevention, de-escalation, escalation management and procedures, workplace safety, and workplace violence prevention and response.
Does the course address violence in different age groups?
Yes. It includes lessons on children, adolescents, and teens, adults, and the elderly, as well as children's mental health, developmental disabilities, and exposure to violence.
