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KnowledgeCity

Advanced Techniques and Tools for Facilitators

Empower yourself to create collaborative and effective meetings
Preview the first lesson free — get full access to all 6 lessons.
Course: On-Demand
Advanced Provider Janea McDonald  6 Lessons ·  21m  in Arabic, English, Spanish 

Course Description

In these lessons on Advanced Techniques and Tools for Facilitators, you’ll learn about the core principles of creating a collaborative meeting environment, including how to manage conflicts and how to translate discussions into actionable plans. We’ll explore how collaboration helps to encourage diverse perspectives, stronger engagement, effective problem-solving, and a shared ownership of outcomes. You’ll also learn some effective ways of setting ground rules, encouraging participation, and employing icebreakers to foster a positive and participatory atmosphere.

During this course, we’ll demonstrate effective ways you can navigate through various challenges, such as how to address disruptions and off-topic discussions in a positive, respectful way. You’ll learn how to harness technology and visual aids to enhance engagement and understanding, maximizing the impact of your presentations in both virtual and in-person settings. We’ll also cover advanced facilitation techniques to help you create actionable outcomes. These include agenda alignment, best practices for decision-making, and follow-up strategies. By the end of this course, you’ll know how to effectively facilitate structured and goal-oriented meetings that ensure accountability and drive real results.

What You'll Learn

  • Establish a collaborative meeting environment that encourages diverse perspectives, stronger engagement, and shared ownership of outcomes
  • Set ground rules, encourage participation, and use icebreakers to foster a positive, participatory atmosphere
  • Navigate conflicts, disruptions, and off-topic discussions in a positive and respectful way
  • Harness technology and visual aids to enhance engagement and comprehension in virtual and in-person settings
  • Apply advanced facilitation techniques such as agenda alignment, decision-making best practices, and follow-up strategies
  • Convert discussions into actionable plans that ensure accountability and drive real results

Key Takeaways

  • Collaboration encourages diverse perspectives, stronger engagement, effective problem-solving, and shared ownership of outcomes.
  • Setting ground rules, encouraging participation, and using icebreakers helps foster a positive and participatory atmosphere.
  • Disruptions and off-topic discussions can be addressed in a positive, respectful way.
  • Technology and visual aids can enhance engagement and understanding while maximizing the impact of presentations in both virtual and in-person settings.
  • Advanced facilitation techniques including agenda alignment, decision-making, and follow-up strategies help create actionable outcomes.

Frequently Asked Questions

What does this course cover?

It covers the core principles of creating a collaborative meeting environment, managing conflicts, navigating disruptions and off-topic discussions, using technology and visual aids, and advanced facilitation techniques such as agenda alignment, decision-making, and follow-up strategies for converting discussions into actionable plans.

What will I be able to do by the end of the course?

By the end of the course, you'll know how to effectively facilitate structured and goal-oriented meetings that ensure accountability and drive real results.

Does the course address both virtual and in-person settings?

Yes. It covers how to harness technology and visual aids to enhance engagement and understanding, maximizing the impact of your presentations in both virtual and in-person settings.

What lessons are included?

The lessons are: Introduction; Creating a Collaborative Environment; Navigating Difficult Situations; Using Technology and Visual Aids; Decision-Making and Action Planning; and Test Your Knowledge.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.5

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).