Workflow & Business Process Management (BPM)

Efficient workflow management can streamline and automate business processes to enhance productivity and reduce errors. Workflow management refers to the systematic coordination and automation of activities within an organization to achieve specific goals efficiently and effectively. When done correctly, the workflow management system should ensure that each step is executed in a logical order, with proper handoffs between team members, clear deadlines, and visibility into the progress. Business process management refers to the discipline of managing and improving an organization’s processes to optimize efficiency. It does this by streamlining and automating processes, managing resources, and monitoring performance. Workflow management and BPM often intersect. Organizations may use BPM methodologies to identify and analyze their business processes; then, they can employ workflow management tools to implement and control the specific workflows within those processes.

In this course, we’ll explore two management styles that can revolutionize the way your company works. You’ll learn about the fundamentals of workflow and business process management, or BPM, including their key concepts, goals, and benefits, as well as the major differences between the two options. Explore how each option can help you redesign and rethink essential company practices for increased efficiency.