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Implementing Product Knowledge Training
Learn how to develop product knowledge training for your sales teamPreview the first lesson free — get full access to all 5 lessons.
Beginner Provider : Steve Young 5 Lessons · 10m in Arabic, German, English, Spanish, French, Portuguese, Chinese
Course Description
Are you looking for the best training options for product knowledge? Are you unsure of which topics to cover or how to deliver the lessons? Plenty of managers struggle with these choices. This course will help you build a team of knowledgeable employees who can make customers feel successful and confident with your products. You’ll be able to lead employees who can apply product knowledge training. We’ll discuss the importance of setting clear objectives for product training prior to creating your training program. You will know how to use incentives, collaboration, and even blended learning. We will also discuss other training methods that offer possibilities to accommodate a variety of learners and situations.
This course will help you make an effective product knowledge training plan by determining what themes to incorporate. You’ll explore formats and improve product knowledge by implementing best practices. You can encourage on-demand, self-paced learning through the range of multimedia options in these lessons.
What You'll Learn
- Determine clear objectives for product knowledge training before creating your program
- Identify the different types of product knowledge training, including blended learning
- Apply best practices to improve product knowledge across your team
- Use incentives, collaboration, and varied training methods to accommodate different learners
- Build an effective product knowledge training plan by selecting which themes to incorporate
- Encourage on-demand, self-paced learning through a range of multimedia options
Key Takeaways
- Setting clear objectives for product training before building the program is essential to its effectiveness.
- Incentives, collaboration, and blended learning can be used to strengthen product knowledge training.
- A variety of training methods helps accommodate different types of learners and situations.
- An effective product knowledge training plan is built by determining which themes to incorporate and exploring formats.
- Multimedia options support on-demand, self-paced learning.
Frequently Asked Questions
Who is this course for?
It is designed for managers who want to build a team of knowledgeable employees and lead staff who can apply product knowledge training, including those unsure of which topics to cover or how to deliver the lessons.
What does this course cover?
It covers determining product knowledge training objectives, types of product knowledge training, and best practices for improving product knowledge, along with using incentives, collaboration, and blended learning.
What skills will I gain?
You will develop skills in developing training materials, product improvement, product knowledge, product management, product planning, and product strategy.
How is the course structured?
It includes lessons on an Introduction, Determining Product Knowledge Training Objectives, Types of Product Knowledge Training, Best Practices for Improving Product Knowledge, and a Test Your Knowledge section.
