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Difficult learners in a group training session can sabotage their own learning experience, and they could also compromise the quality of the training for others. It’s important to address these learners quickly to understand where the challenge might be coming from. There are many things a trainer can do to keep a training session on track and keep their learners motivated. Part of this is providing constructive feedback and assessing the skills learned during the session. By checking in and measuring the effectiveness of training, you can improve your learner’s outcome and even change their perspective on learning.
In this Managing and Assessing Learners course, you’ll learn how to manage difficult learners, provide and receive effective feedback, and assess each learner’s performance. The skills learned in this course will be beneficial for training follow-up and gauging the effectiveness of the training provided by exploring various methods for each topic.
You will learn how to manage difficult learners, provide and receive effective feedback, and assess each learner's performance.
It is for trainers who deliver group training sessions and need to keep learners motivated, manage difficult learners, and assess learning outcomes.
The course covers managing difficult learners, providing constructive feedback, assessing learning performance, and effective re-engagement strategies, across lessons including Introduction, Managing Difficult Learners, Providing Constructive Feedback, Assessing Learning Performance, and Test Your Knowledge.
By checking in and measuring the effectiveness of training, you can improve learner outcomes; the skills learned are beneficial for training follow-up and gauging the effectiveness of the training provided.