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KnowledgeCity

Managing and Assessing Learners

Learn how to effectively manage difficult learners and improve the effectiveness of training
Preview the first lesson free — get full access to all 5 lessons.
Course: On-Demand
Intermediate Provider Jodie Herr  5 Lessons ·  10m  in Arabic, German, English, Spanish, French, Portuguese, Chinese 

Course Description

Difficult learners in a group training session can sabotage their own learning experience, and they could also compromise the quality of the training for others. It’s important to address these learners quickly to understand where the challenge might be coming from. There are many things a trainer can do to keep a training session on track and keep their learners motivated. Part of this is providing constructive feedback and assessing the skills learned during the session. By checking in and measuring the effectiveness of training, you can improve your learner’s outcome and even change their perspective on learning.

In this Managing and Assessing Learners course, you’ll learn how to manage difficult learners, provide and receive effective feedback, and assess each learner’s performance. The skills learned in this course will be beneficial for training follow-up and gauging the effectiveness of the training provided by exploring various methods for each topic.

What You'll Learn

  • Understand and manage difficult learners in group training sessions
  • Examine feedback methods and provide constructive feedback
  • Explore effective ways to measure learning performance
  • Discover effective re-engagement strategies for learners
  • Assess each learner's performance to gauge training effectiveness

Key Takeaways

  • Difficult learners can sabotage their own learning experience and compromise the training quality for others, so they should be addressed quickly to understand the source of the challenge.
  • Providing constructive feedback and assessing the skills learned during a session are part of keeping learners motivated and on track.
  • Checking in and measuring the effectiveness of training can improve learner outcomes and even change a learner's perspective on learning.
  • The skills from this course support training follow-up and gauging the effectiveness of the training provided by exploring various methods for each topic.

Frequently Asked Questions

What will I learn in this course?

You will learn how to manage difficult learners, provide and receive effective feedback, and assess each learner's performance.

Who is this course for?

It is for trainers who deliver group training sessions and need to keep learners motivated, manage difficult learners, and assess learning outcomes.

What topics are covered?

The course covers managing difficult learners, providing constructive feedback, assessing learning performance, and effective re-engagement strategies, across lessons including Introduction, Managing Difficult Learners, Providing Constructive Feedback, Assessing Learning Performance, and Test Your Knowledge.

How does this course help with training effectiveness?

By checking in and measuring the effectiveness of training, you can improve learner outcomes; the skills learned are beneficial for training follow-up and gauging the effectiveness of the training provided.