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Human-Centric AI in HR
Build stronger workplaces with AI that supports people.Preview the first lesson free — get full access to all 7 lessons.
Advanced Provider : KnowledgeCity 7 Lessons · 20m in Arabic, English, Spanish
Course Description
In this Human-Centric AI in HR course, you’ll learn how to use AI in ways that keep people at the center of your HR practices. While AI can improve speed and accuracy, it’s up to you to lead with empathy and fairness. AI can support the tracking of engagement and performance, but only you can design meaningful employee experiences and create an environment where people thrive.
You’ll explore how to manage sensitive situations by combining human judgment with AI insights. You’ll learn to spot bias and how to address it. And you’ll explore how to protect employee privacy and communicate with transparency when using AI systems. We’ll show you ways to maintain strong personal connections through coaching, mentoring, and support in an AI-driven HR environment.
By the end of this course, you’ll be ready to use AI and bring your experience to HR. You’ll improve operations while making sure your people still feel heard and supported.
What You'll Learn
- Balance efficiency with empathy across AI-powered HR functions
- Recognize when human judgment is essential for decision-making
- Evaluate ethical risks such as bias and privacy in AI tools
- Develop strategies to promote fairness and inclusivity through AI
- Maintain personal connections through coaching, mentoring, and support in an AI-driven HR environment
- Protect employee privacy and communicate with transparency when using AI systems
Key Takeaways
- AI can improve speed and accuracy in HR, but leading with empathy and fairness remains the responsibility of the HR professional.
- AI can support tracking of engagement and performance, while designing meaningful employee experiences depends on human judgment.
- Sensitive situations are best managed by combining human judgment with AI insights.
- Using AI in HR requires spotting and addressing bias and protecting employee privacy with transparent communication.
- Strong personal connections can be maintained through coaching, mentoring, and support even in an AI-driven HR environment.
Frequently Asked Questions
Who is this course for?
It is for HR professionals who want to use AI in ways that keep people at the center of their HR practices while improving operations.
What does this course cover?
It covers balancing AI efficiency with human judgment and empathy, the role of human judgment in AI-driven HR, maintaining personal connections, ethical considerations in AI implementation, and ensuring fairness and inclusivity in AI applications.
What skills will I gain from this course?
The course develops skills in ethical standards and conduct, diversity and inclusion, and human factors as they apply to AI in HR.
How is the course structured?
It includes lessons such as an Introduction, Balancing AI Efficiency with Human Judgment and Empathy, The Role of Human Judgment in AI-Driven HR, Maintaining Personal Connections in AI-Enhanced HR, Ethical Considerations in AI Implementation, Ensuring Fairness and Inclusivity in AI Applications, and a Test Your Knowledge assessment.
How does the course address bias and privacy?
It teaches how to spot bias and address it, evaluate ethical risks such as bias and privacy in AI tools, and protect employee privacy while communicating with transparency when using AI systems.
Professional Certifications and Continuing Education Units (CEUs)
HR Certification Institute® (HRCI®)
Recertification Credits: 0.5
Society for Human Resource Management (SHRM®)
Professional Development Credits (PDCs): 0.5
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
