Leaders may be reluctant to confront disrespectful employees if they fear that people will quit, especially high performers.
Leaders may be reluctant to confront disrespectful employees if they fear that people will quit, especially high performers. But by ignoring disrespectful behavior, leaders run the risk of showing favoritism and could lose the respect of their team members. To avoid this, it is important to understand what disrespect is and who can be a victim of disrespect. Who is more vulnerable to harassment in the workplace? How can you intervene and ensure all employees are treated with the respect they deserve?
In this course, we will review the importance of clearly defining respectful and disrespectful behavior in the workplace and discuss the personal and professional impact of disrespect in the workplace. We will explain who can be a victim of disrespectful behavior and discuss how to hold an effective intervention as a victim, bystander, and manager. By the end of this course, you will have the tools you need to maintain a respectful work environment.
Learning Objectives:
- Define the terms respect and disrespect
- Illustrate techniques to use when faced with disrespectful people
- Describe the impact of a positive side of respect in the workplace
- Identify victims and vulnerable populations
Skills you’ll gain
Business EtiquetteHandling ConfrontationHostile Work EnvironmentOrganizational BehaviorWorkplace RelationshipsWorkplace Violence Prevention And ResponseWhat You'll Learn
- Define the terms respect and disrespect in the workplace
- Apply techniques to use when faced with disrespectful people
- Describe the impact of the positive side of respect in the workplace
- Identify victims and vulnerable populations of disrespectful behavior
- Conduct an effective intervention as a victim, bystander, and manager
Key Takeaways
- Ignoring disrespectful behavior risks showing favoritism and can cause leaders to lose the respect of their team members.
- Clearly defining respectful and disrespectful behavior is important for maintaining a respectful work environment.
- Disrespect in the workplace carries both personal and professional impact.
- Interventions against disrespect can be held from the perspective of a victim, a bystander, or a manager.
- Some employees are more vulnerable to harassment and can become victims of disrespectful behavior.
Frequently Asked Questions
Who is this course for?
It is aimed at leaders and managers who may be reluctant to confront disrespectful employees, as well as anyone who wants the tools to help maintain a respectful work environment.
What does this course cover?
It covers defining respectful and disrespectful behavior, the personal and professional impact of disrespect, who can be a victim, vulnerable populations, and how to hold an effective intervention as a victim, bystander, and manager.
What skills will I gain?
The course builds skills in business etiquette, handling confrontation, hostile work environment awareness, organizational behavior, workplace relationships, and workplace violence prevention and response.
What lessons are included?
The course includes Introduction, Defining Disrespectful Behavior, Why and How It Happens, Who Can Be a Victim?, Effective Interventions, and a Test Your Knowledge assessment.
What will I be able to do by the end?
By the end of the course, you will have the tools you need to maintain a respectful work environment.
Transcript
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What is disrespectful behavior in the workplace? Who can be a victim of it, and what is an effective way to intervene if you notice it in the workplace? Disrespectful behavior can come in many forms, and an effective leader is able to acknowledge and address it before it becomes an issue. Learn how you can address disrespectful behavior in the workplace. This course will help you understand some of the common qualities of disrespectful behavior by defining and exploring reasons for it. Ensure that all employees are treated equally by discussing the inequality that some individuals face in the workplace, and keep disrespectful behavior from becoming part of organizational culture by discussing common practices you can use to address it. Disrespectful behavior can be a serious threat to employee morale. Learn how to avoid and address it today.
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