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Respect is an important value in business, especially for the many companies that work in teams. Because we have coworkers who are different from us and may not share the same background or opinions, honoring differences plays a critical role in ensuring effective collaboration and teamwork. Part of learning about respectful behavior is learning more about yourself. We’ll help you build self-awareness so you can better manage your responses to challenging situations and be able to respect yourself and colleagues in a way that welcomes each person’s uniqueness.
In this course, you will explore how to build self-awareness and confront implicit biases. This course shares skills that can help guide the way you interact with others, whether they share your values or not. We will review inclusive active listening, empathy, addressing cognitive distortions, and mindfulness. By the end of this course, you will discover how you can promote respectful behavior, language, and collaboration in the workplace.
It is for people who work with coworkers who are different from them or may not share the same background or opinions, and who want to honor those differences to support effective collaboration and teamwork.
The course covers building self-awareness, confronting implicit biases, inclusive active listening, empathy, addressing cognitive distortions, mindfulness, and using respectful language. Lessons include Introduction, Building Self-Awareness, Active Listening, Using Respectful Language, and Test Your Knowledge.
You will build skills including listening skills, organizational awareness, social skills, sensitivity, and handling a hostile work environment, along with the ability to promote respectful behavior, language, and collaboration in the workplace.
The objectives are to define self-awareness and discuss ways to improve it, explain the importance of active listening in the workplace, and discuss techniques for using respectful language in the workplace.