KnowledgeCity

Tools

Which tool is right for you to help identify network issues?
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Course: On-Demand
Intermediate  Provider Matthew Mercaldi  3 Lessons ·  18m  in Arabic, German, English, Spanish, French, Portuguese, Chinese Simplified 

Course Description

In this course, you will learn about various tools to help you support your network.  There will be an overview of several built-in Windows tools.  You’ll learn what NetFlow is and the benefits it can provide to network sustainability. We will discuss in-depth how to use NetFlow in the troubleshooting process. We will also touch upon what vendors can offer for additional NetFlow support.

You’ll learn about Wireshark’s essential role in helping to troubleshoot network troubleshooting and we’ll discuss its pros and cons, along with how to use it. All these tools can help correct the network issues you may have, and can also be used to help others in the IT field. Knowing how to use these tools will give you confidence when diagnosing problems with your networking systems.

What You'll Learn

  • Use built-in Windows command-line tools to support and troubleshoot your network
  • Apply NetFlow and understand its benefits for network sustainability and bandwidth monitoring
  • Troubleshoot network problems by using NetFlow in the troubleshooting process
  • Use Wireshark for in-depth network reporting and troubleshooting
  • Evaluate the pros and cons of Wireshark and recognize what vendors offer for additional NetFlow support

Key Takeaways

  • Several built-in Windows tools, NetFlow, and Wireshark can each help diagnose and correct network issues.
  • NetFlow supports network sustainability and bandwidth monitoring and plays an in-depth role in the troubleshooting process.
  • Wireshark plays an essential role in network troubleshooting and offers in-depth reporting, with its own pros and cons.
  • Vendors can provide additional NetFlow support beyond the built-in capabilities.
  • Knowing how to use these tools builds confidence in diagnosing networking problems and helps others in the IT field.

Frequently Asked Questions

What tools does this course cover?

The course covers several built-in Windows tools, NetFlow, and Wireshark, organized into the lessons Built-In Windows Tools, Wireshark, and NetFlow.

What will I learn to do with NetFlow?

You will learn what NetFlow is, the benefits it provides for network sustainability, how to use it in the troubleshooting process, and what vendors can offer for additional NetFlow support.

Who is this course for?

It is intended for people who support networks and work in the IT field, helping them diagnose problems with their networking systems and assist others in IT.

What skills does this course help build?

It builds skills in NetFlow, network flow, network security toolkits, network support, network utilities, and contributes toward Network Technical Support Certification.

What are the main learning objectives?

The stated learning objectives are using command-line tools, understanding bandwidth monitoring, and in-depth reporting with Wireshark.