Course Description
This course will teach you three common troubleshooting approaches and the OSI model. Each troubleshooting approach will include an example of how it is applied in real life. These examples will pertain to an application not working correctly, and how troubleshooting methods are used to systematically diagnose and resolve it. We’ll also go over the OSI model and its approach to network troubleshooting.
In this course, you will learn how to use the bottom-up, top-down, and divide-and-conquer models to analyze what could be wrong with your network. You will then determine which method works best for a given troubleshooting process. By the end this course, you will have the confidence and know-how to begin correcting and problems with your networking system.
What You'll Learn
- Apply three common troubleshooting approaches: top-down, bottom-up, and divide-and-conquer
- Understand the layers of the OSI model and its approach to network troubleshooting
- Describe how an application relates to the OSI model
- Determine which troubleshooting methodology works best for a given situation
- Analyze what could be wrong with a network using systematic diagnostic methods
- Diagnose and resolve an application that is not working correctly using real-life examples
Key Takeaways
- The course covers three common troubleshooting approaches alongside the OSI model.
- Each troubleshooting approach is illustrated with a real-life example of an application not working correctly and how the method is used to systematically diagnose and resolve it.
- The bottom-up, top-down, and divide-and-conquer models can be used to analyze what could be wrong with a network.
- Choosing the troubleshooting method that works best depends on the given troubleshooting process and situation.
- By the end of the course, learners gain the confidence and know-how to begin correcting problems with their networking system.
Frequently Asked Questions
What troubleshooting approaches does this course teach?
It teaches three common troubleshooting approaches: top-down, bottom-up, and divide-and-conquer, along with the OSI model and its approach to network troubleshooting.
What will I be able to do after completing this course?
You will understand the layers of the OSI model, be able to describe how an application relates to the OSI model, and determine how each methodology applies to a given situation, giving you the confidence and know-how to begin correcting problems with your networking system.
How are the troubleshooting methods explained?
Each troubleshooting approach includes a real-life example that pertains to an application not working correctly, showing how troubleshooting methods are used to systematically diagnose and resolve it.
What lessons are included in this course?
The course includes lessons on Top Down, Bottom Up, and Divide and Conquer approaches.
What skills does this course help develop?
It helps build skills in problem solving, troubleshooting, hardware troubleshooting, network diagnostics, network troubleshooting, and system-level troubleshooting.









