Skip to content
KnowledgeCity

Facilitating Communication Between Teammates

Learning communication strategies to build collaborative teams
Preview the first lesson free — get full access to all 5 lessons.
Course: On-Demand
Beginner Provider Christee Atwood  5 Lessons ·  14m  in Arabic, German, English, Spanish, French, Portuguese, Chinese 

Course Description

Misunderstandings among your team can affect productivity. Having some conflict is normal, but the best teams use effective communication practices to minimize and avoid potential issues. This ensures that team members can work well with each other and continue to develop their abilities. Establishing goals and defining roles and responsibilities can also help avoid common misunderstandings in the workplace. It’s also important to check in frequently with others to ensure everyone is on the same page and avoid misunderstandings. Do you have a system for dealing with conflict in your team? How do you reduce conflict and promote collaboration among team members?

In this course on Facilitating Communication Between Teammates, you will learn how to develop team goals and ensure that everyone understands their roles and responsibilities. This involves setting objectives and clarifying processes using tools like flow charts to help visualize the work process. By the end of this course, you’ll be able to apply these skills to better communicate with your team.

What You'll Learn

  • Establish goals and objectives for your team
  • Clarify team roles and responsibilities to avoid misunderstandings
  • Identify best practices to address team conflict
  • Establish and maintain regular team communication
  • Use tools like flow charts to clarify and visualize the work process
  • Check in frequently with others to keep everyone on the same page

Key Takeaways

  • Misunderstandings among a team can affect productivity, and effective communication practices help minimize and avoid potential issues.
  • Some conflict is normal, but the best teams use effective communication to reduce it and promote collaboration.
  • Establishing goals and defining roles and responsibilities helps avoid common workplace misunderstandings.
  • Checking in frequently with others helps ensure everyone is on the same page.
  • Clarifying processes with tools like flow charts helps visualize the work process.

Frequently Asked Questions

What will I be able to do after taking this course?

By the end of the course you'll be able to develop team goals, ensure everyone understands their roles and responsibilities, and apply these skills to better communicate with your team.

What topics does this course cover?

The course covers establishing objectives and clarifying processes, managing workflow and resolving conflict, and checking in frequently, with lessons including an Introduction and a Test Your Knowledge section.

What skills does this course help build?

It focuses on team building, team effectiveness, teamwork, and team processes, including a team building workshop and being team oriented.

How does this course help reduce conflict among team members?

It teaches you to set objectives, clarify roles and processes, identify best practices to address team conflict, and maintain regular communication so everyone stays on the same page.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.25

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.