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KnowledgeCity

How to Be Assertive and Likable

Learn how to express your opinion in an assertive and likable way
Preview the first lesson free — get full access to all 5 lessons.
Course: On-Demand
Beginner Provider Tremika Cleary  5 Lessons ·  13m  in Arabic, German, English, Spanish, French, Portuguese, Chinese 

Course Description

Your opinions matter, even if others disagree with them. You don’t have to silence your voice because you’re concerned about other people's opinions. Sharing views can be difficult, especially when the topics are important or controversial. If someone disagrees with you, it can be easy to take it personally. Similarly, when you disagree with someone else, it can be hard not to blame them or get defensive. Yet, it’s important to consider others’ feelings and respect differences. Using empathy at work can improve your professionalism and help you assert yourself in a way that is still likable. So, how can you practice assertively expressing your opinions? What skills do you need to show empathy to others?

In this course, How to Be Assertive and Likable, you will learn tips to help you confidently express your opinions. This involves strategies like discussing smaller topics with people you’re comfortable with. You will also learn to be considerate of others by displaying empathy, acknowledging their feelings and thoughts, and providing necessary support. After completing this course, you will have the skills to improve your interactions with others.

What You'll Learn

  • Apply strategies to assert your opinion confidently
  • Understand the difference between empathy and sympathy
  • Identify ways to avoid personal attacks when disagreeing
  • Describe how to consider others' feelings
  • Practice expressing your opinion by starting with smaller topics and people you're comfortable with
  • Acknowledge others' feelings and thoughts and provide necessary support

Key Takeaways

  • Your opinions matter even when others disagree, and you do not have to silence your voice out of concern for others' opinions.
  • Using empathy at work can improve your professionalism and help you assert yourself in a way that is still likable.
  • A practical strategy for asserting opinions is to discuss smaller topics with people you are comfortable with.
  • Being considerate of others involves displaying empathy, acknowledging their feelings and thoughts, and providing necessary support.
  • Completing the course gives you skills to improve your interactions with others.

Frequently Asked Questions

What will I learn in this course?

You will learn tips to confidently express your opinions, including strategies like discussing smaller topics with people you're comfortable with, and how to be considerate of others by displaying empathy, acknowledging their feelings and thoughts, and providing necessary support.

Who is this course for?

This course is for anyone who wants to assert their opinions confidently while remaining likable, including those who find it difficult to share views on important or controversial topics or who tend to take disagreement personally.

What topics or lessons does the course cover?

The course covers an Introduction, Practice Expressing Your Opinion, Don't Make it Personal, Consider Others' Feelings, and a Test Your Knowledge section.

What skills will I gain by the end?

After completing the course, you will have the skills to improve your interactions with others, including asserting your opinion, understanding empathy and sympathy, avoiding personal attacks, and considering others' feelings.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.25

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.