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KnowledgeCity

Considerations for Leaders and Managers of Multicultural Teams

Learn to identify and address roadblocks in a multicultural team
Preview the first lesson free — get full access to all 7 lessons.
Course: On-Demand
Advanced Provider Barry Davis  7 Lessons ·  28m  in Arabic, German, English, Spanish, French, Portuguese, Chinese 

Course Description

Effective multicultural teams are geared toward performance and progress to reach a unified goal. This can’t be accomplished if the team isn’t united. Team cohesion is required for groups to endure and maintain unity as they work toward accomplishing a set of objectives. But successfully maintaining cohesion can be difficult. Bias and stereotyping often prevent team cohesion and challenge leaders of multicultural teams. Poor communication can also be a roadblock to leading diverse teams. So, how can leaders overcome these struggles and successfully unite their teams? By considering potential problems and making a plan to address them.

In this course on Considerations for Leaders and Managers of Multicultural Teams, you will gain expertise in navigating barriers to team cohesion and adopting a diverse workplace communication style. You’ll also learn about different virtual communication skills and avoiding bias and stereotyping. This course also discusses setting expectations and assessing workplace performance in a diverse environment.

What You'll Learn

  • Identify potential roadblocks to team cohesion in multicultural teams
  • Develop methods for addressing conscious and unconscious biases
  • Apply techniques for adopting a diverse workplace communication style
  • Describe how to communicate virtually with diverse teams
  • Evaluate the process of setting expectations and assessing performance in a diverse environment

Key Takeaways

  • Team cohesion is required for groups to endure and maintain unity while working toward a set of objectives.
  • Bias and stereotyping often prevent team cohesion and challenge leaders of multicultural teams.
  • Poor communication can be a roadblock to leading diverse teams.
  • Leaders can overcome these struggles by considering potential problems and making a plan to address them.
  • The course covers adopting a diverse workplace communication style, virtual communication skills, and avoiding bias and stereotyping.

Frequently Asked Questions

Who is this course for?

This course is designed for leaders and managers of multicultural teams who want to navigate barriers to team cohesion and unite their diverse teams.

What topics does this course cover?

It covers potential roadblocks to team cohesion, addressing conscious and unconscious biases, adopting a communication style, communicating virtually, and setting expectations and assessing performance in a diverse environment.

What skills will I gain from this course?

You will gain expertise in navigating barriers to team cohesion, adopting a diverse workplace communication style, using virtual communication skills, and avoiding bias and stereotyping.

How is the course structured?

The course includes lessons on an Introduction, Potential Roadblocks to Team Cohesion, Addressing Conscious and Unconscious Biases, Adopting a Communication Style, Communicating Virtually, Setting Expectations and Assessing Performance, and a Test Your Knowledge section.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.5

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).