Professionalism encompasses a wide variety of workplace behaviors, including doing your job competently, exhibiting ethical behavior, being reliable…
Professionalism encompasses a wide variety of workplace behaviors, including doing your job competently, exhibiting ethical behavior, being reliable, and having emotional intelligence. In a way, professionalism is a promise to act appropriately within a professional community and those who interact with it. By contrast, unprofessional behavior or incompetence on the job can lead to termination or even legal punishment. How can you tell when someone is crossing the line?
In this course on Professional Behavior and Competence, you’ll learn to identify and distinguish between professional and unprofessional behaviors in the workplace. You’ll explore how problematic behaviors in the workplace can create a hostile culture and disrupt workflow, and you’ll also learn about the repercussions for unprofessional behavior. You’ll also learn about both conscious and unconscious professional competence. By the end of this course, you’ll understand which behaviors to practice and which to avoid in order to succeed at work.
Learning Objectives:
- Identify inappropriate and unprofessional behaviors
- Define conduct and misconduct in the workplace
- Describe the consequences of inappropriate behavior
Skills you’ll gain
Professional CommunicationProfessional ResponsibilityProfessionalismOrganizational BehaviorProfessional Technical TrainingCertified Professional In TrainingWhat You'll Learn
- Identify inappropriate, problematic, and unprofessional behaviors in the workplace
- Distinguish professional conduct from misconduct
- Define conduct and misconduct in the workplace
- Distinguish professional competence from a lack of competence, including conscious and unconscious competence
- Describe the consequences and repercussions of inappropriate, unprofessional behavior
Key Takeaways
- Professionalism encompasses a wide variety of workplace behaviors, including doing your job competently, exhibiting ethical behavior, being reliable, and having emotional intelligence.
- Professionalism is a promise to act appropriately within a professional community and with those who interact with it.
- Unprofessional behavior or incompetence on the job can lead to termination or even legal punishment.
- Problematic behaviors in the workplace can create a hostile culture and disrupt workflow.
- Professional competence can be both conscious and unconscious.
Frequently Asked Questions
What will I learn in this course?
You will learn to identify and distinguish between professional and unprofessional behaviors in the workplace, explore how problematic behaviors can create a hostile culture and disrupt workflow, learn about the repercussions for unprofessional behavior, and learn about both conscious and unconscious professional competence.
What does this course mean by professionalism?
The course explains that professionalism encompasses a wide variety of workplace behaviors, including doing your job competently, exhibiting ethical behavior, being reliable, and having emotional intelligence, and that it is a promise to act appropriately within a professional community and those who interact with it.
What topics are covered in the lessons?
Lessons include Welcome, Identifying Inappropriate and Problematic Behaviors, Distinguishing Professional Conduct from Misconduct, Distinguishing Professional Competence from Lack of Competence, Repercussions for Lack of Professionalism, and Test Your Knowledge.
Why does unprofessional behavior matter at work?
According to the course, unprofessional behavior or incompetence on the job can lead to termination or even legal punishment, and problematic behaviors can create a hostile culture and disrupt workflow.
What skills does this course help build?
The course relates to skills such as Professional Communication, Professional Responsibility, Professionalism, Organizational Behavior, and Professional Technical Training.
Transcript
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(gentle music) Unprofessional behavior or incompetence on the job can lead to termination or even legal punishment. So, how can you tell when someone is crossing the line? In these lessons, we'll identify inappropriate and unprofessional behaviors, define conduct and misconduct in the workplace, and describe the consequences of inappropriate behavior. It's important to avoid inappropriate behaviors in the workplace. In Professional Behavior and Competence, we'll help you understand what behaviors to avoid in order to succeed at work.
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