Course Description
In these lessons, you’ll learn how persuading others requires an understanding of your relationship with others and the environment in which persuasion takes place. We’ll discuss how building trust with others and across departments impacts your ability to persuade. These lessons will demonstrate the importance of knowing your subject and audience, and how fostering relationships with other teams can positively affect your ability to influence others.
What You'll Learn
- Apply communication tactics effectively to your audience
- Plan for the environments in which persuasion takes place
- Build trust and create rapport with others
- Foster relationships across departments to influence others
- Recognize how knowing your subject and audience affects persuasion
Key Takeaways
- Persuading others requires understanding your relationship with others and the environment in which persuasion takes place.
- Building trust with others and across departments impacts your ability to persuade.
- Knowing your subject and audience is important to persuasion.
- Fostering relationships with other teams can positively affect your ability to influence others.
Frequently Asked Questions
What will I learn in this course?
You'll learn to effectively apply communication tactics to an audience, plan for persuasion environments, and describe how to build trust across departments.
What topics does this course cover?
The course covers knowing your subject, environment, and audience; creating rapport and building trust; and fostering relationships across departments, followed by a Test Your Knowledge lesson.
What skills does this course help develop?
It supports skills including influencing skills, persuasive communication, Adobe Persuasion, overcoming objections, persuasive writing, and social influences.
Why does building trust matter for persuasion?
Building trust with others and across departments impacts your ability to persuade, and fostering relationships with other teams can positively affect your ability to influence others.
