KnowledgeCity

Defining Culture and Cultural Competency

Take the first step to learning about culture as it applies to the workplace
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Course: On-Demand
Beginner  Provider Mercedes Naficy D'Angelo  4 Lessons ·  11m  in Arabic, German, English, Spanish, French, Portuguese, Chinese Simplified 

Course Description

In an increasingly diverse world, it's important to be able to recognize cultural differences in the workplace. Mercedes Naficy D'Angelo's module will put you on the path to navigating these nuances. You will learn the basic definition of culture and what it entails, how it affects people as they grow from children to adults and how that patterning, in turn, affects how people perceive others from different cultures.

Learning Objectives:

  • Know the basic definition of culture
  • Learn what it means to be culturally competent 
  • Understand how culture affects a person's development via cultural patterning
  • Recognize traits in other people that may have been acquired from having grown up in a different culture

What You'll Learn

  • Define culture and understand what it entails
  • Learn what it means to be culturally competent
  • Understand how culture shapes a person's development through cultural patterning
  • Recognize how culture impacts the way people perceive others from different cultures
  • Identify traits in others that may have been acquired from growing up in a different culture

Key Takeaways

  • Culture has a basic definition that this module explains, along with what it entails.
  • Cultural patterning influences how people develop from children to adults.
  • The way people are patterned by their culture affects how they perceive others from different cultures.
  • Being culturally competent helps you recognize cultural differences in the workplace.
  • Certain traits in people can be recognized as having been acquired from growing up in a different culture.

Frequently Asked Questions

What will I learn in this course?

You will learn the basic definition of culture and what it entails, what it means to be culturally competent, how culture affects a person's development via cultural patterning, and how to recognize traits in others acquired from growing up in a different culture.

Who teaches this module?

This module is taught by Mercedes Naficy D'Angelo.

What topics are covered in the lessons?

The lessons cover What is Culture?, Cultural Patterning, and How Culture Impacts Perception, followed by a Test Your Knowledge section.

Why is cultural competency important in the workplace?

In an increasingly diverse world, it is important to be able to recognize cultural differences in the workplace, and this module helps you navigate those nuances.

What skills does this course help develop?

It supports skills including cultural responsiveness, cultural sensitivity, intercultural competence, cultural competency training, cultural diversity, and cultural literacy.

Professional Certifications and Continuing Education Units (CEUs)

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.25

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).