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Cultural Competency in the Workplace Series
Learn to be culturally competent at workPreview the first lesson free — get full access to all 14 lessons.
Beginner Provider : Mercedes Naficy D'Angelo 14 Lessons · 31m in Arabic, German, English, Spanish, French, Portuguese, Chinese
Course Description
Cultural competency impacts how we process the behavior of others. It's important to be able to understand how to bridge the gap between your own cultural work style with your colleagues who may have backgrounds different from your own. In this course by Mercedes Naficy D’Angelo, you will receive the skills needed to successfully navigate amongst people whose upbringing has shaped them into workers unique from yourself.
You'll learn about the basics of culture and how it shapes people as they grow up, as well as what it means to be culturally competent. Then, you'll move onto learning about being self-aware and recognizing how your own unconscious bias affects your perception towards your coworkers. Finally, you'll learn about cultural foundations and see how to place your own culture fits spectrums of value orientations.
What You'll Learn
- Learn the basics of what culture entails and how it patterns people's behaviors
- Recognize how culture colors and shapes our perceptions of our peers
- Identify how unconscious bias can be harmful in the workplace and why it is important to avoid it
- Distinguish between different cultural values orientations, including relationship versus task and hierarchy versus equality
- Develop perceptual acuity and the ability to suspend judgment toward coworkers
- Examine where your own culture fits within spectrums of value orientations
Key Takeaways
- Cultural competency impacts how we process and interpret the behavior of others in the workplace.
- Culture shapes people as they grow up and patterns the way they behave.
- Becoming self-aware of one's own unconscious bias helps reduce its harmful effect on perceptions of coworkers.
- Cultural foundations can be understood through spectrums of value orientations, such as relationship versus task and hierarchy versus equality.
- Bridging the gap between your own cultural work style and those of colleagues from different backgrounds supports successful collaboration.
Frequently Asked Questions
Who teaches this course?
The course is taught by Mercedes Naficy D'Angelo.
What will this course help me do?
It provides the skills needed to successfully navigate among people whose upbringing has shaped them into workers different from yourself, including understanding culture, recognizing unconscious bias, and distinguishing cultural values orientations.
What cultural values orientations does the course cover?
The course covers relationship versus task values orientation and hierarchy versus equality values orientation, and shows where your own culture fits within these spectrums.
What topics are included in the lessons?
Lessons include What is Culture?, Cultural Patterning, How Culture Impacts Perception, Developing Perceptual Acuity, Unconscious Bias, Suspending Judgment, and the relationship-versus-task and hierarchy-versus-equality values orientations.
What skills does this course focus on?
It focuses on cultural responsiveness, cultural sensitivity, intercultural competence, cultural competency training, cultural influences, and cultural psychology.
