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Bank Al Rajhi Branch Operations Certificate Program
Learn the branch operations of Bank Al RajhiPreview the first lesson free. Get full access to all 124 lessons.
Essential Provider : مصرف الراجحي 124 Lessons · 3h 11m in Arabic, English
Course Description
This program is designed to help you navigate through the many important tasks that make our daily operations at Bank Al Rajhi run smoothly. You will understand what these tasks are and who is responsible for them, as well as the importance of following the procedures, rules, and regulations outlined by Bank Al Rajhi and the Saudi Arabian government.
What You'll Learn
- Identify the key daily operational tasks performed at Bank Al Rajhi branches and who is responsible for them
- Navigate branch areas including the Branch Lounge, Teller Area, ATMs, Treasury, and Public Treasury
- Apply the procedures, rules, and regulations set by Bank Al Rajhi and the Saudi Arabian government
- Open accounts and handle fund overdrafts, incomplete claims, and amounts carried over one month or less
- Follow procedures for accounts of deceased clients, discrepancies in customer name and identification, and closure of bank accounts
- Recognize how to avoid fraud involving employee personal accounts and handle documents received from correspondents and clients abroad
Key Takeaways
- The program covers the important tasks that keep daily operations at Bank Al Rajhi running smoothly and identifies who is responsible for them.
- Following the procedures, rules, and regulations outlined by Bank Al Rajhi and the Saudi Arabian government is emphasized as essential.
- Branch operations span multiple areas, including the Branch Lounge, Teller Area, ATMs, Treasury, and Public Treasury.
- The course addresses account-related procedures such as opening accounts, handling overdrafts and incomplete claims, deceased clients' accounts, and account closures.
- Fraud avoidance is addressed specifically in the context of employee personal accounts.
Frequently Asked Questions
Who is this program for?
It is designed for those involved in Bank Al Rajhi branch operations, helping them navigate the important tasks that keep daily operations running smoothly and understand who is responsible for them.
What topics does the course cover?
It covers branch areas such as the Branch Lounge, Teller Area, ATMs, Treasury, and Public Treasury, along with policies and procedures for all branch business, account opening, overdrafts and incomplete claims, amounts carried over, accounts of deceased clients, identification discrepancies, account closure, fraud avoidance for employee personal accounts, and documents received from correspondents and clients abroad.
What skills does this program build?
It builds skills in Operations, Business Operations, Standard Operating Procedures, Branch Manager Certification, Certified Operations Examiner, and Operator Certification.
How is the program structured?
The program is organized into modules that each include a Pre-Assessment, an Introduction, content lessons, a Review, and a Post-Assessment.
Why does the course stress procedures and regulations?
It emphasizes the importance of following the procedures, rules, and regulations outlined by Bank Al Rajhi and the Saudi Arabian government.
