Customer Relations

How to Exceed Customer Expectations During the Coronavirus Pandemic
How to Exceed Customer Expectations During the Coronavirus Pandemic

If it’s been hard for you to keep your business afloat while also maintaining stellar customer service, you’re not alone. The disruptions that businesses have felt as a result of COVID-19 are staggering. Now is not the time to let your customer service standards slip. Instead, take this time to enhance your customer service skills—reflect…

Five Easy Ways to Improve Customer Service
Five Easy Ways to Improve Customer Service

In today’s competitive business world, customer service can be a competitive advantage for your business. If you are able to provide excellent customer service, you can produce a steady stream of repeat business and referrals, leading to long-term longevity and success. What is Customer Service? Lexico defines customer service as “the assistance and advice provided by…

How to Improve Customer Relations
How to Improve Customer Relations

While customer relations are at the core of any business, it’s a responsibility often left to the most inexperienced members of a team. It will make no difference how state-of-the-art your product is, if your customer service is lackluster. The customer service team is the face of your business and the experience the customer has…