Handling customer complaints can be a drag. But there’s good news. More than half of the time, those customers will do business with you again if you work...
A messy office or work space is more than just an eyesore. It can also damage your professional reputation. An OfficeMax study found that 40 percent of employees assume...
A Myers-Briggs Company workplace conflict study found that the majority of employees deal with conflict. In fact, 85 percent of employees deal with conflict to some degree. As if that...
The challenges of starting a new job can be daunting, but they don’t have to be. Recognizing and preparing for them in advance can help you reduce your...
Understanding Internet etiquette, or Netiquette, can save you from many embarrassing mistakes in the workplace. Now that the average employee can spend their day immersed in emails, browsing...