Job Skills

Training Your Employees Online: 10 Best Practices for Success
As businesses around the world continue to operate remotely, they’re still discovering creative new ways to offer goods and services to their customers. This means that employees need...
Leading With the Heart: Why Empathetic Leadership Is Effective
Empathetic leadership is becoming a more common practice among leaders in today’s workplaces. Being an empathetic leader means displaying a genuine interest in the rest of the team....
The Art of Respectful Persuasion in the Workplace
At the heart of every successful company is a collaborative and results-oriented human resources (HR) team. Although we usually think of HR as handling the more difficult aspects...
How to Empower Government Employees with Effective Management
If you’re a Human Resources manager working in some aspect of public administration, it’s crucial to empower government employees. Your organization’s success and the public’s well-being depend on...
Restructuring Government Learning & Development Programs for Better Outcomes
For most people, the learning opportunity is a key factor they consider when taking a new job. As technology, work practices, and entire business models evolve each year,...

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Cultivating a Leadership Mindset To Establish Stability
When faced with today's volatile, uncertain, complex, and ambiguous (or VUCA) environment, it’s crucial to cultivate a leadership mindset. This begins with looking inward to find clarity and...
A Guide to Having Difficult Conversations with Employees
There comes a time in every manager’s career when they must have a difficult conversation with an employee. The uncertainty of how to approach touchy subjects in a...
The Importance of Empathetic and Purposeful Leadership
In today's highly competitive job market, companies in every industry are hard at work to attract and retain top talent. There are many ways organizations try to do...
KnowledgeCity Celebrates World Youth Skills Day
July 15, 2023, is the eighth World Youth Skills Day, a holiday that the United Nations General Assembly established in 2015 to “raise awareness on the importance of...
How Can Creative Problem-Solving and Design Thinking Uplevel Your Business?
How Can Creative Problem-Solving and Design Thinking Uplevel Your Business? A 2017 Gallup poll revealed that only 35% of workers believe they’re given only a few opportunities per year...
Soft Skill, Solid Foundation: How to Strengthen Communication for Organizational Success
Soft Skill, Solid Foundation: How to Strengthen Communication for Organizational Success It should be no surprise that 6.1 million job listings on the market today list communication as a...