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The KnowledgeCity Blog

Articles on workforce development, compliance, and L&D — written by people who build training programs.

Latest articles

1,229 articles
Plant engineer and IT security analyst reviewing a converged network diagram

Compliance Training for Employees as IT and OT Networks Converge

The scenario is straightforward in principle and consequential in practice. A business email arrives in a shared enterprise environment and an employee cli

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Fleet compliance manager reviewing signed driver policy receipts

Policy Management Software for Trucking Fleets: Driver Attestation, Version Control, and the 382.601(d) Record

During a DOT compliance review, an auditor pulls the drug and alcohol policy records for a carrier's active driver roster. The carrier produces signed cert

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Head chef assessing a line cook at a station during service

Three Proficiency Tiers for a Restaurant Line: What Each Level Should Prove

O*NET data shows 1,460,200 restaurant cooks employed in the United States as of 2024, with job growth projected at 7% or above through 2034. Those workers

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Public sector HR analyst mapping position classifications to competency levels

Competency Mapping for Civil Service Job Classifications: A Practical Starting Point

A General Schedule Program Analyst classification at grade 9 tells a hiring manager what grade applies, what the duties are and what education the candidat

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Site worker reporting a near miss from a phone on a construction site

How Incident Management Carries a Near-Miss From a Worker's Phone to a Verified Fix

A worker spots a loose floor grating near a conveyor and files a report from the floor, on a phone, in under a minute. What happens over the next 4 hours d

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