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The KnowledgeCity Blog

Articles on workforce development, compliance, and L&D — written by people who build training programs.

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1,040 articles
work conflicts workplace culture
Business

6 Tricks to Deal With Work Conflicts

No matter how cohesive and harmonious your company culture might be, work conflicts and arguments are going to happen occasionally. That’s never going to change. However,...

KnowledgeCity
happy personality types happiness workplace characteristics diversity meaningful work connections diversity training
Business

5 Secrets to Creating Meaningful Work Connections

There are numerous keys for unlocking success in the business world. However, meaningful work connections are probably the most critical factor in determining professional success. To...

KnowledgeCity
self-care health
Business

5 Tips for Practicing Self-Care at Work

Self-care is continuing to push its way to the forefront of the collective social conscious. It’s no longer something that we only practice behind closed doors...

KnowledgeCity
handling customer complaints with customer service street sign
Business

How to Deal with Customer Complaints in 7 Easy Steps

Handling customer complaints can be a drag. But there’s good news. More than half of the time, those customers will do business with you again if...

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Time and Attention Management
Business

Time and Attention Management for Remote Employees (Updated for 2020)

Thirty years ago, time management was all the rage. Companies wanted employees to learn how to manage their time better to be more productive. Sticky notes...

KnowledgeCity
professional development
Business

14 Professional Development Opportunities Outside Work

The business world is a naturally evolving environment with new processes, systems, standards and methodologies continually driving the way we do business forward. And, this has...

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generation z millennial workers
Business

4 Ways to Appeal to Millennial Workers

It’s official. Millennial workers are reshaping the workforce. And, regardless if you approve of the changes they’re making to the workplace or not, you’re going to...

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employee relations flu season at work
Business

5 Ways to Survive Flu Season at Work

According to the Centers for Disease Control and Prevention (CDC), the flu season hits its peak between December and February. So, we are smack dab in...

KnowledgeCity
next career level employee training needs future leaders
Business

7 Tips for Identifying and Developing Future Leaders

Not only can great leaders double a company’s profits, they’re costly to replace. Furthermore, the average C-suite tenure continues to decline and 10,000 Baby Boomers reach...

KnowledgeCity
happy personality types happiness workplace characteristics diversity meaningful work connections diversity training
Business

6 Steps to Being Happy at Work in 2019

If you’ve found your mind circling around the idea that a new job might bring you more joy and happiness in 2019, then you may want...

KnowledgeCity
cybersecurity brand
Business

How Can You Protect Your Brand from Disgruntled Employees?

We all know brand image matters, right? What are some of the big brands you can think of? Amazon, Coca-Cola, Nike? You know these names because...

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