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The KnowledgeCity Blog

Articles on workforce development, compliance, and L&D — written by people who build training programs.

Latest articles

1,345 articles
A construction hiring manager comparing crew lead candidates against a written role profile

Talent Assessment for Hiring Construction Crew Leads

A crew lead you hired in February is managing a multi-trade site badly by November. Attendance on that crew has slipped, 2 subcontractors have escalated to

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A safety director reviewing a driver skills matrix against the qualification file for a new hire

Driver Skill Assessments Beyond the Clearinghouse Check

A driver clears the Clearinghouse query, passes the road test and starts Monday on a reefer run they have never done. Some 3 weeks later a load arrives abo

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A bank operations lead reviewing a branch incident record and its reporting deadline

OSHA Reporting Software for Banks When the 300 Log Is Exempt

A teller is hospitalized after an incident at a branch on a Friday evening. Your bank does not keep a 300 log, because credit intermediation sits on the pa

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A plant HR lead and a production supervisor reviewing aptitude results against an operator role profile

How Aptitude Testing Helps Plants Hire Operators With No Industry Experience

Your plant has 14 operator vacancies and the applicants with 5 years of line experience are not applying. The ones who are applying come from warehousing,

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An HR lead and an employee reviewing a competency map showing the next role and its required levels

How Competency Frameworks Quietly Improve Employee Experience by Making Growth Paths Visible

An employee asks their manager what it would take to move into the senior analyst role. The honest answer in most organizations is that nobody has written

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A hotel safety manager reviewing open corrective actions against the property's incident log

Why Hotel Incident Reports Stall and What CAPA Software Fixes

A housekeeper reported a loose carpet edge on the fourth floor in March, and 7 months later it is still there for the next guest to catch a heel on. Nobody

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A public agency training coordinator reviewing recurring training assignments across several departments

Why Public Agencies Need an LMS That Assigns Recurring Training on Its Own

A training coordinator covering 3 departments is tracking a dozen recurring deadlines at once. Ethics training for covered employees, FISMA security awaren

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A construction superintendent reviewing a foreman's goals and safety observations on a site office screen

What Performance Management Software Anchors Foreman Reviews

Your superintendent sits down in January to write reviews for 6 foremen. The work being judged happened between March and November, across 3 projects, and

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A university search committee reviewing candidate assessment results against a written role profile

Hiring a Department Administrator on Evidence Instead of Search Committee Instinct

Your department administrator search has 4 finalists, a committee of 6, and 90 minutes with each candidate. Everybody on that committee is experienced, and

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A terminal supervisor briefing a dock crew before a shift while a training lead reviews course records

How eLearning Authoring Tools Turn Toolbox Talks Into Courses

A supervisor gathers the crew before the shift, covers the hazards that matter today, and the team disperses with the briefing in their heads. The dock wor

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A broker-dealer supervisory principal reviewing written supervisory procedures in a brokerage office

Which Reg BI Duties Apply to Your Reps, and Which Apply to the Firm

Reg BI names 4 obligations and only 2 bind an individual. Which duties apply to your reps, which stop at the firm, and where the records duty comes from.

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