KnowledgeCity

Managing Bullying and Disruptive Behaviors

Learn how to handle bullying in the workplace
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Course: On-Demand
Intermediate  Provider KnowledgeCity  9 Lessons ·  22m  in Arabic, English, Spanish 

What You'll Learn

  • Identify workplace bullying and understand its effects on employees and team morale
  • Recognize other forms of disruptive behavior in the workplace
  • Coach your department about bullying and disruptive behaviors
  • Handle a report of bullying or other workplace disruptions
  • Apply informal responses and awareness interventions
  • Conduct an investigation and apply additional levels of intervention

Key Takeaways

  • Disruptive behavior such as workplace bullying quickly becomes a distraction for all employees, not just those directly involved.
  • The presence of workplace bullying negatively affects team morale.
  • The course teaches how to effectively respond, investigate, and intervene when bullying occurs in the workplace.
  • Responses to bullying range from informal responses and awareness intervention to conducting an investigation and additional levels of intervention.

Frequently Asked Questions

What does this course cover?

This online training course provides employee training solutions for managing workplace bullying, teaching how to effectively respond, investigate, and intervene in the event of bullying in the workplace. It also covers other disruptive behavior, coaching your department, and handling reports of bullying or disruptions.

Who is this course for?

It is an employee training solution for managing workplace bullying and disruptive behaviors, including those who coach departments and handle reports of bullying or other disruptions.

What skills will I gain from this course?

The course builds skills in behavior management, recognizing and addressing a hostile work environment, workplace violence prevention and response, and aggression replacement training, delivered as on-the-job and virtual training.

What topics are included in the lessons?

Lessons cover bullying and its effects, other disruptive behavior, coaching your department about bullying, handling a report of bullying or other disruptions, informal responses and awareness intervention, conducting an investigation, and additional levels of intervention, followed by a review.