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Identifying Business Problems

Learn the best practices you can use to accurately identify complex business problems
Preview the first lesson free — get full access to all 5 lessons.
Course: On-Demand
Intermediate Provider Andrea Terrell  5 Lessons ·  13m  in Arabic, German, English, Spanish, French, Portuguese, Chinese 

Course Description

The process of solving complex problems in business is a difficult one, but it can be greatly improved when businesses are fully determined to take on the task. Problems and issues in the workplace are much easier to handle once you know how to approach them in all their complexity and overcome roadblocks to solve them. Being aware of important considerations, such as obtaining the right knowledge about a problem and accurately defining its scope, can help you better approach complex problems.

In these lessons on Identifying Business Problems, you will learn how to tackle complex business issues. We will discuss how to accurately identify problems and avoid making premature or incorrect conclusions. We will also explain that problems can have multiple causes and impacts and that many constraints that will will get in the way when trying to solve them. By the end of this course, you will know how to effectively prioritize tasks when faced with multiple problems at the same time.

What You'll Learn

  • Identify the causes of complex business problems
  • Define a problem accurately and determine its scope
  • Apply common practices to prioritize multiple problems at once
  • Discuss the impacts and constraints involved in solving complex problems
  • Avoid making premature or incorrect conclusions when identifying problems

Key Takeaways

  • Complex business problems can be handled more easily once you know how to approach them in all their complexity and overcome roadblocks.
  • Obtaining the right knowledge about a problem and accurately defining its scope helps you better approach complex problems.
  • Problems can have multiple causes and impacts, and many constraints can get in the way when trying to solve them.
  • Prioritizing tasks effectively is essential when facing multiple problems at the same time.

Frequently Asked Questions

What will I learn in this course?

You will learn how to tackle complex business issues, including how to accurately identify problems, avoid premature or incorrect conclusions, and prioritize tasks when faced with multiple problems at the same time.

What topics are covered in the lessons?

The lessons cover an Introduction, Defining the Problem, Identifying the Cause of the Problem, Prioritizing Problems, and a Test Your Knowledge section.

Does the course address what makes business problems difficult to solve?

Yes. It explains that problems can have multiple causes and impacts and that many constraints will get in the way when trying to solve them.

How does this course help with handling several problems at once?

By the end of the course, you will know how to effectively prioritize tasks when faced with multiple problems at the same time.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.25

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.