KnowledgeCity

Workplace Accommodations and Support

Learn how to create an inclusive and accessible workplace
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Course: On-Demand
Essential  Provider KnowledgeCity  6 Lessons ·  21m  in Arabic, English, Spanish 

Course Description

In order for everyone to thrive at your workplace, it’s important to focus on accessibility and provide accommodations as needed. When we think of accommodation, some of the first things to come to mind may be ramps or automatic doors to facilitate wheelchair access. But this is just one type of accommodation. Different kinds of software and hardware solutions designed for accessibility can assist people with visual and hearing impairments. Some of these technological accommodations include screen reading software, braille display compatibility, or transcription services. Flexible work arrangements can be especially helpful for those with hidden disabilities, such as mental health conditions or chronic illnesses. It’s important to establish a supportive environment that encourages those with disabilities to speak up and openly request the accommodations they need; drafting and implementing effective policies that contribute to a culture of inclusion can lead to the best results.

In this course, we’ll discuss ways you can provide reasonable accommodation in your workplace. We’ll cover a variety of solutions ranging from physical accessibility to digital accessibility, as well as the importance of flexible work arrangements. By the end of this course, you’ll have a better understanding of the kinds of policies and procedures that help to create an accessible and inclusive workplace.

What You'll Learn

  • Explore different solutions to ensure accessibility for a wide range of individuals
  • Design policies and procedures that contribute to a culture of inclusion
  • Identify the types of workplace accommodations, from physical to digital accessibility
  • Support mental health in the workplace through flexible work arrangements
  • Ensure digital accessibility using tools such as screen reading software, braille display compatibility, and transcription services
  • Implement inclusive policies that encourage people with disabilities to request the accommodations they need

Key Takeaways

  • Accommodation goes beyond physical solutions like ramps or automatic doors to include digital and flexible work options.
  • Software and hardware solutions such as screen reading software, braille display compatibility, and transcription services can assist people with visual and hearing impairments.
  • Flexible work arrangements can be especially helpful for those with hidden disabilities, such as mental health conditions or chronic illnesses.
  • Establishing a supportive environment encourages people with disabilities to speak up and openly request the accommodations they need.
  • Drafting and implementing effective policies that contribute to a culture of inclusion can lead to the best results.

Frequently Asked Questions

What does this course cover?

The course discusses ways to provide reasonable accommodation in the workplace, covering solutions ranging from physical accessibility to digital accessibility, as well as the importance of flexible work arrangements.

What kinds of accommodations are discussed?

It covers physical accommodations such as ramps and automatic doors, digital accommodations such as screen reading software, braille display compatibility, and transcription services, and flexible work arrangements that help those with hidden disabilities.

Will I learn about supporting mental health at work?

Yes. The course considers ways to support mental health in the workplace and notes that flexible work arrangements can be especially helpful for those with mental health conditions or chronic illnesses.

What will I understand by the end of the course?

By the end, you'll have a better understanding of the kinds of policies and procedures that help to create an accessible and inclusive workplace.

What skills does this course help build?

It supports skills in advocacy, accessibility of services, and design strategies.

Professional Certifications and Continuing Education Units (CEUs)

HR Certification Institute® (HRCI®)

Recertification Credits: 0.5

Certification Program Categories:
HR GeneralBusinessCaliforniaGlobal

This Program has been pre-approved for (Number of recertification credit hours & credit type) toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).