Course Description
Navigating a crisis as a company leader is about emerging from difficult times stronger, wiser, and more resilient. Developing your ability with emotional intelligence and VUCA may bolster your ability to face crisis situations. In this course, we’ll go over some strategies that can help you navigate uncertainty and prepare for the future.
In this course, you’ll learn how to flawlessly navigate crises as an executive leader. Specifically, we’ll address the challenges that executives face during crises: both psychological and emotional. You’ll gain insight on how leaders can emerge stronger, wiser, and more resilient during crises. You’ll also discover how you can take advantage of challenging times to foster innovation and experimentation. Together, we’ll explore the five key components of emotional intelligence and their significance to leaders. You will gain insights into crisis leadership and understand the importance of resilience, a growth mindset, and emotional intelligence in navigating crises successfully. You’ll also learn how to foster a culture of preparedness by considering volatility, uncertainty, complexity, and ambiguity (VUCA).
What You'll Learn
- Define the psychological and emotional challenges executives encounter during crises
- Balance emotional intelligence with assertiveness when leading through a crisis
- Apply the five key components of emotional intelligence as a leader
- Explore each component of the VUCA framework (volatility, uncertainty, complexity, ambiguity) to act more proactively
- Recognize the significance of mental health and resilience for leaders
- Use challenging times to foster innovation and experimentation
Key Takeaways
- Navigating a crisis as a leader is about emerging stronger, wiser, and more resilient.
- Resilience, a growth mindset, and emotional intelligence are central to navigating crises successfully.
- Considering volatility, uncertainty, complexity, and ambiguity (VUCA) helps foster a culture of preparedness.
- Balancing emotional intelligence with assertiveness is important when leading during a crisis.
- Challenging times can be used as opportunities to foster innovation and experimentation.
Frequently Asked Questions
Who is this course for?
It is designed for executive and company leaders who want to navigate crises, disruption, and change more effectively.
What topics does this course cover?
It covers crisis leadership and resilience, adapting to industry disruption, the five key components of emotional intelligence, balancing emotional intelligence with assertiveness, the significance of mental health for leaders, and the VUCA framework (volatility, uncertainty, complexity, and ambiguity).
What skills will I gain from this course?
The course develops skills in analytical thinking, empathy, and agile management.
What lessons are included?
The lessons are Introduction; Crisis Leadership and Resilience; Adapting to Industry Disruption; Accelerating Change With Emotional Intelligence; and Test Your Knowledge.
How does this course help leaders during difficult times?
It offers strategies to navigate uncertainty, prepare for the future, and emerge stronger, wiser, and more resilient, while using challenging times to foster innovation and experimentation.
Professional Certifications and Continuing Education Units (CEUs)
Professional Development Units (PDUs): 0.25
KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.
Professional Development Credits (PDCs): 0.25
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
