KnowledgeCity

Approaching Cultural Differences as a Leader

Gain the knowledge, skills, and confidence to lead across cultures
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Course: On-Demand
Advanced  Provider Kiesha Moodie  7 Lessons ·  18m  in German, English, Spanish, French, Portuguese, Chinese Simplified 

Course Description

If you want to be a cross-cultural leader, then it’s critical that you create an inclusive, respectful work environment that allows employees to work at their best. You’ll have to become comfortable with other people’s perspectives to do that. You’ll also create opportunities for cross-cultural collaboration and develop products and business solutions by focusing on others’ preferences and habits. Now, you might be thinking: How do I get to that point? How can I create a culturally inclusive environment?

This course will help you understand the importance of gaining knowledge of other cultures when leading a diverse team. You’ll also learn how to host a culturally inclusive interview, allowing you to create a workforce that represents your organization’s values. These lessons will share how you can gain awareness of knowledge of other cultures, learn through practice, and deepen your relationships with your multicultural coworkers. 

What You'll Learn

  • Identify the importance of gaining knowledge of other cultures when leading a diverse team
  • Create an inclusive and respectful work environment that encourages collaboration among people from different backgrounds
  • Examine the benefits of reflecting on personal limitations and biases
  • Conduct a culturally inclusive interview process
  • Build trust between individuals from different backgrounds
  • Deepen relationships with multicultural coworkers through learning and practice

Key Takeaways

  • Becoming comfortable with other people's perspectives helps cross-cultural leaders create an inclusive, respectful work environment where employees can work at their best.
  • Gaining knowledge of other cultures is important when leading a diverse team and supports cross-cultural collaboration.
  • A culturally inclusive interview process helps build a workforce that represents the organization's values.
  • Reflecting on personal limitations and biases offers benefits for leading diverse groups.
  • Cultural awareness can be gained through building knowledge, learning through practice, and deepening relationships with multicultural coworkers.

Frequently Asked Questions

Who is this course for?

It is for those who want to be a cross-cultural leader and create an inclusive, respectful work environment when leading a diverse team.

What topics does this course cover?

It covers building knowledge and deepening cultural awareness, culturally inclusive interview practices, assessing the workplace, learning through practice, and deepening relationships.

What skills will I gain from this course?

The course focuses on cultural sensitivity, diversity awareness, cultural competency, cultural diversity, diversity training, and workplace diversity.

How does the course help create a culturally inclusive environment?

It explains how to gain awareness and knowledge of other cultures, learn through practice, host a culturally inclusive interview, and deepen relationships with multicultural coworkers.

How is the course structured?

It includes lessons starting with an Introduction and ending with a Test Your Knowledge assessment, covering knowledge building, inclusive interviewing, workplace assessment, practice, and relationships.

Professional Certifications and Continuing Education Units (CEUs)

Project Management Institute (PMI®)

Professional Development Units (PDUs): 0.5

Certification Program Categories:
Ways of WorkingPower SkillsBusiness Acumen

KnowledgeCity has been reviewed and approved by the PMI® Authorized Training Partner Program. Users can maintain your PMI credentials by earning PDUs from KnowledgeCity qualified courses in Project Management, Business Management, Leadership and many others.

Society for Human Resource Management (SHRM®)

Professional Development Credits (PDCs): 0.5

Certification Program Categories:
Leadership & NavigationBusiness AcumenConsultationGlobal MindsetEthical PracticeRelationship ManagementAnalytical AptitudeCommunicationDiversity, Equity & Inclusion

KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).