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Diversity and Inclusive Language

In this course on Diversity and Inclusive Language, you’ll learn how linguistic and cultural diversity appear in the workplace.

In this course on Diversity and Inclusive Language, you’ll learn how linguistic and cultural diversity appear in the workplace. You’ll be able to define the concept of inclusive language and understand why it’s important to use. We will also discuss how you can be more inclusive in conversations and in formal settings.

Some of the best teams know how to consider the feelings of others, and a culture of inclusion enhances employee engagement. With this course, you can enable your coworkers to do their best work by showing them they are accepted for who they are. These lessons explain how our language choices reflect our relationships, and you’ll learn how to use inclusive language to improve your work relationships. This course will show you the best practices for building an environment where people can feel safe working together. You’ll also learn how language and culture are related, and how individual identities are constructed from interaction with other people.

Learning Objectives:

  • Understand the relationship between language and human identity
  • Learn what diversity means and its importance
  • Define “inclusive language”

Author: Karen Korn

Duration: 25m · 7 lessons
Level: Beginner
Language: English

Skills you’ll gain

Diversity AwarenessDiverse LearnersDiversity And InclusionDiversity TrainingWorkplace DiversityDiversity Equity And Inclusion Certification

What You'll Learn

  • Understand the relationship between language and human identity
  • Define inclusive language and explain why it is important to use
  • Recognize how linguistic and cultural diversity appear in the workplace
  • Apply inclusive language in both conversations and formal settings
  • Explain how diversity is defined and why it matters
  • Build a safe, inclusive environment that enhances employee engagement

Key Takeaways

  • Our language choices reflect our relationships, and using inclusive language can improve work relationships.
  • A culture of inclusion enhances employee engagement and helps coworkers do their best work.
  • Individual identities are constructed from interaction with other people, linking language and culture.
  • Inclusive language can be applied both in everyday conversations and in formal settings.
  • Some of the best teams consider the feelings of others and create environments where people feel safe working together.

Frequently Asked Questions

What will I learn in this course?

You will learn how linguistic and cultural diversity appear in the workplace, how to define inclusive language and why it is important, and how to be more inclusive in conversations and formal settings.

Who is this course for?

It is for people who want to use inclusive language to improve their work relationships and help build an environment where coworkers feel accepted and safe working together.

What topics does this course cover?

It covers language, identity, and human interaction; diversity and inclusion in daily life and in the workplace; language use and linguistic awareness; and defining inclusive language, followed by a Test Your Knowledge section.

What skills does this course help develop?

It supports skills including diversity awareness, diversity and inclusion, diversity training, and workplace diversity.

How does the course relate language and culture?

It explains how language and culture are related and how individual identities are constructed from interaction with other people.

Transcript

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Transcript of the free preview lesson. Remaining lessons unlock with the full course.

(upbeat music) Welcome to Diversity and Inclusive Language. According to anthropologist Gary Ferraro, "The language we speak helps us articulate who we are and how we experience the world." For example, when we introduce ourselves, we don't say that we're humans. Instead, we identify ourselves as people by using names that symbolize us. Then we might mention what culture we belong to and include our native languages as a way to further introduce ourselves. So I might give my name and also say, "I'm from the Southern United States and I'm proud of my accent," or, "I'm Moroccan and I speak Darija and Spanish." When we describe ourselves, we might also talk about our race, ethnicity, sex, age, and culture. The way we refer to ourselves and each other helps distinguish who we're discussing from every other person on the planet. How others address us or refer to us communicates their understanding of who we are. Because we aren't born already knowing everyone's names and identities, we usually take cues from what we can observe when first meeting a person through their verbal and nonverbal language. To learn more about them, we can consider their accent or speech patterns, clothing, hairstyle, mannerisms, and body posture. Here's an example that illustrates how these details show up in speech. You might meet a family and later say to a coworker, "I met this wealthy Scandinavian couple and their child this morning. She might join my afternoon class." Your coworker might know the family is Scandinavian because that's how they introduced themselves, but the other details weren't discussed out loud, just inferred through visual cues and nonverbal communication. Your coworker might infer that this is who you understand the family to be based on your own perception of what wealthy people look like, which could differ significantly from your coworker's perception if you both come from different socioeconomic classes. Language is a part of culture that comes from the people we grew up around. Culture is commonly defined as learned behaviors and symbols that foster community. This can include having the same food, music, and religious beliefs as these aspects of life often connect people through shared communal experiences. Attuning to culture is the main way people adapt to their environments, which is called assimilating or learning to share characteristics with a group to develop a more united identity. Gary Ferraro writes that culture also refers to a specific group's lifestyle and people can belong to more than one culture at the same time. For example, Juan grew up speaking both Spanish and English and Santa Fe, New Mexico. He is considered bilingual, American, and Latino. He holds the same religious views as his extended family in Central America. He also identifies with their history and celebrates the same holidays. Juan even adopts many of their same social habits like the way he socially interacts with his family versus his classmates, but the music he likes isn't at all similar to what his family in Central America listens to. It's closer to what his friends in New Mexico enjoy. When he shops, he selects between the same brands that his neighbors in Santa Fe buy. This is the culture within which his education and much of his lifestyle are based. And even with the similarities, Juan sometimes speaks differently from his Spanish-speaking social circle in the United States as his dialect comes from his extended family down south. So Juan could be what Gary Ferraro calls multicultural or culturally hybrid because Juan belongs to more than one culture. In countries with large immigrant populations like the United States, many households speak more than one language at home. Language and culture intersect in the way we present who we are and how we want others to understand us.

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