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Security in the banking industry is constantly evolving due to technological advances, trends in security breaches, and cybersecurity developments. Studies show that banks and financial institutions that invest time, effort, and money in security plans, personnel, and equipment tend to have more efficient processes and satisfied customers, who find high-quality security practices reassuring. Because of this, many banks are recognizing the imperative of bank security and are taking proactive steps to maintain the safety of their staff and assets.
In this course, you will learn about applicable banking security laws, mandates for security programs, and the agencies that regulate banks and financial institutions and enforce banking security practices. You will learn what to look for in a security officer, the information that must be included in a written security program, and reporting requirements. You will also discover the importance of ongoing employee training that encompasses “red flags” in customers’ behaviors, dress, and language that signal potential threats, and social engineering methods criminals use to gain access to restricted data or areas. You will also gain best practices for hiring quality personnel; selecting and installing alarm systems and other security devices; monitoring and securing the physical premises as well as software and data; handling aggressive customers; and responding to incidents while and after they occur. Finally, you will learn which procedures are recommended for opening and closing activities and how implementing these procedures will make employees and customers safer and deter criminals from targeting your facility.
Learning Objectives
It covers applicable banking security laws, mandates for security programs, and the agencies that regulate banks and enforce security practices; what to look for in a security officer; the contents of a written security program and reporting requirements; recognizing threats and social engineering; best practices for hiring, alarm systems and security devices, securing physical premises, software and data, handling aggressive customers, and responding to incidents; and recommended opening, transfer, and closing procedures.
It is designed for banks and financial institutions seeking to maintain the safety of their staff and assets, including those responsible for developing and managing security programs and training employees on security awareness.
The course develops skills in Banking, Industrial Security, Information Systems Security, Information Technology Security Systems, Security Engineering, and Security Technology.
You will learn to identify red flags in customers' behaviors, dress, and language that signal potential threats, recognize social engineering methods, tailgating and piggybacking, suspicious individuals, and hostile or violent customers, and how to minimize threats.
Yes, it includes Cathay Bank policy lessons covering security officers and equipment; workplace violence, threats, weapons and firearms; access badges, keys, and combinations; robbery and threats; access control; and opening and closing procedures.