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KnowledgeCity

Security for Banks and Financial Institutions

Learn why banking security is vital for the integrity of your institution
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Course: On-Demand
Essential Provider KnowledgeCity  37 Lessons ·  1h 32m  in English 

Course Description

Security in the banking industry is constantly evolving due to technological advances, trends in security breaches, and cybersecurity developments. Studies show that banks and financial institutions that invest time, effort, and money in security plans, personnel, and equipment tend to have more efficient processes and satisfied customers, who find high-quality security practices reassuring. Because of this, many banks are recognizing the imperative of bank security and are taking proactive steps to maintain the safety of their staff and assets.

In this course, you will learn about applicable banking security laws, mandates for security programs, and the agencies that regulate banks and financial institutions and enforce banking security practices. You will learn what to look for in a security officer, the information that must be included in a written security program, and reporting requirements. You will also discover the importance of ongoing employee training that encompasses “red flags” in customers’ behaviors, dress, and language that signal potential threats, and social engineering methods criminals use to gain access to restricted data or areas. You will also gain best practices for hiring quality personnel; selecting and installing alarm systems and other security devices; monitoring and securing the physical premises as well as software and data; handling aggressive customers; and responding to incidents while and after they occur. Finally, you will learn which procedures are recommended for opening and closing activities and how implementing these procedures will make employees and customers safer and deter criminals from targeting your facility.

Learning Objectives

What You'll Learn

  • Identify the U.S. laws and agencies that govern banking security and enforce security practices
  • Determine what information must be included in a written security plan and the required reporting
  • Recognize red flags in customer behavior, dress, and language that signal potential threats, including social engineering, tailgating, and piggybacking
  • Apply best practices for hiring security personnel, appointing a security officer, and managing a security program
  • Select and install security devices such as alarms, locks, lighting, and other technology, and design physical structures for security
  • Implement recommended opening, transfer, and closing procedures to protect employees and customers and deter criminals

Key Takeaways

  • Banking security is constantly evolving due to technological advances, trends in security breaches, and cybersecurity developments.
  • Banks and financial institutions that invest in security plans, personnel, and equipment tend to have more efficient processes and more satisfied customers who find high-quality security practices reassuring.
  • A written security program must include specified information, appointment of a security officer, and adherence to reporting requirements set by regulating agencies.
  • Ongoing employee training should cover red flags in customer behavior, dress, and language, as well as social engineering methods criminals use to access restricted data or areas.
  • Implementing recommended opening, transfer, and closing procedures makes employees and customers safer and deters criminals from targeting the facility.

Frequently Asked Questions

What does this course cover?

It covers applicable banking security laws, mandates for security programs, and the agencies that regulate banks and enforce security practices; what to look for in a security officer; the contents of a written security program and reporting requirements; recognizing threats and social engineering; best practices for hiring, alarm systems and security devices, securing physical premises, software and data, handling aggressive customers, and responding to incidents; and recommended opening, transfer, and closing procedures.

Who is this course for?

It is designed for banks and financial institutions seeking to maintain the safety of their staff and assets, including those responsible for developing and managing security programs and training employees on security awareness.

What skills will I gain from this course?

The course develops skills in Banking, Industrial Security, Information Systems Security, Information Technology Security Systems, Security Engineering, and Security Technology.

How will I learn to recognize potential threats?

You will learn to identify red flags in customers' behaviors, dress, and language that signal potential threats, recognize social engineering methods, tailgating and piggybacking, suspicious individuals, and hostile or violent customers, and how to minimize threats.

Does the course include real bank security policy examples?

Yes, it includes Cathay Bank policy lessons covering security officers and equipment; workplace violence, threats, weapons and firearms; access badges, keys, and combinations; robbery and threats; access control; and opening and closing procedures.