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Business today is all about collaboration, whether it be across teams, branch locations, or the entire globe. While these partnerships bring a host of benefits, group dynamics also pose their own set of communication challenges. That’s where assertive communicators come in. They can assert control over the dialogue and lead groups towards results by voicing their opinions and asking clarifying questions in order to make informed decisions.
In these lessons on Being Assertive in Group Situations, you’ll learn how to guide group discussions to ensure that all your team members remain involved. You’ll hone your active listening skills and learn to navigate the dynamics of group conversations. We’ll also cover how and when to speak up first, then we’ll talk about the benefits of being present and asking questions, as well as how to be assertive in your decision-making.
The course teaches how to guide group discussions so all team members stay involved, how to hone active listening skills and navigate the dynamics of group conversations, how and when to speak up first, the benefits of being present and asking questions, and how to be assertive in decision-making.
It is for people working in collaborative business settings across teams, branch locations, or the entire globe who want to communicate assertively and lead groups toward results.
You will learn to guide group discussions, hone active listening skills, navigate group conversation dynamics, decide how and when to speak up first, ask questions while being present, and make assertive decisions.
The course includes Introduction, Dynamics of Group Conversations, Speaking Up First, Being Present and Asking Questions, Assertive Decision-Making, and a Test Your Knowledge assessment.
Group dynamics pose their own set of communication challenges, and assertive communicators can assert control over the dialogue, voice their opinions, and ask clarifying questions to make informed decisions and lead groups toward results.