Course Description
To develop cultural competency, it is also important to develop perceptual acuity and recognize how unconscious bias can lead to serious ramifications at work. In this module, Mercedes Naficy D'Angelo illustrates the importance of an open mind. You will watch a vignette depicting two women with different cultural outlooks attempt to fulfill the same task, and see how it is beneficial to interact with people from other cultures in an open-minded way.
Learning Objectives:
- Understand what it means to have perceptual acuity
- Be able to acknowledge your own unconscious bias
- Learn why it is beneficial to suspend judgment of others
What You'll Learn
- Understand what it means to have perceptual acuity
- Acknowledge your own unconscious bias and how the brain can trip you up
- Learn why it is beneficial to suspend judgment of others
- Recognize how interacting with people from other cultures with an open mind is beneficial
- Develop cultural competency by building self-awareness and other-awareness
Key Takeaways
- Developing perceptual acuity is part of building cultural competency and recognizing unconscious bias.
- Unconscious bias can lead to serious ramifications at work.
- Approaching and interacting with people from other cultures in an open-minded way is beneficial.
- A vignette in the module shows two women with different cultural outlooks attempting to fulfill the same task.
- Suspending judgment of others supports an open mind and stronger cross-cultural interaction.
Frequently Asked Questions
What does this course cover?
This module covers developing perceptual acuity, recognizing unconscious bias and how our brains can trip us up, and suspending judgment, with a vignette depicting two women with different cultural outlooks attempting to fulfill the same task.
What will I be able to do after taking it?
You will understand what it means to have perceptual acuity, be able to acknowledge your own unconscious bias, and learn why it is beneficial to suspend judgment of others.
Who leads this module?
Mercedes Naficy D'Angelo illustrates the importance of an open mind in this module.
What skills does this course help build?
It supports cultural sensitivity, diversity awareness, organizational awareness, self-awareness, cultural competency training, and sensitivity training.
What lessons are included?
The lessons are Developing Perceptual Acuity; Unconscious Bias: How Our Brains Can Trip Us Up; Suspending Judgment; and Test Your Knowledge.
Professional Certifications and Continuing Education Units (CEUs)
Professional Development Credits (PDCs): 0.25
KnowledgeCity is approved by SHRM as a Recertification General Provider to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). By taking the courses approved by SHRM, KnowledgeCity can award SHRM Professional Development Credits (PDCs) for HR knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™).
