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KnowledgeCity

Retail Banking

Learn the fundamentals of retail banking products and services.
Preview the first lesson free — get full access to all 9 lessons.
Course: On-Demand
Essential Provider KnowledgeCity  2 chapters ·  9 Lessons ·  29m  in Arabic, English 

Course Description

This course is designed to teach you the fundamentals of retail banking products and services offered at many banks around the world, including: checking accounts, savings accounts, certificates of deposit, wealth management, stock accounts, and private banking. It is vital that tellers are knowledgeable on these products and services, as most of the business activity at branches will center around these functions.

What You'll Learn

  • Explain the fundamentals of retail banking products and services offered at banks around the world
  • Describe checking accounts and savings accounts and how they function
  • Outline how certificates of deposit work as a retail banking product
  • Identify wealth management, stock accounts, and private banking services
  • Understand the fractional reserve system as it relates to banking
  • Recognize why tellers must be knowledgeable about core branch products and services

Key Takeaways

  • Retail banking covers products and services such as checking accounts, savings accounts, certificates of deposit, wealth management, stock accounts, and private banking.
  • These retail banking products and services are offered at many banks around the world.
  • Tellers need to be knowledgeable on these products and services because most branch business activity centers around these functions.
  • The course also covers the fractional reserve system as part of understanding how banking works.

Frequently Asked Questions

Who is this Retail Banking course for?

It is designed for those learning the fundamentals of retail banking, and it emphasizes that tellers must be knowledgeable on these products and services since most branch business activity centers around these functions.

What products and services does the course cover?

It covers retail banking products and services offered at many banks around the world, including checking accounts, savings accounts, certificates of deposit, wealth management, stock accounts, and private banking.

What topics are included in the lessons?

Lessons include an Introduction, Checking and Savings Accounts, the Fractional Reserve System, Savings Accounts, Certificates of Deposit, Wealth Management, Stock Accounts, Private Banking, and a Conclusion.

What skills does this course help build?

It supports skills in Bank Account Management, Banking, Banking Services, Commercial Banking, Retail Banking, and Retail Industry Fundamentals.