How to Emotionally Engage Your Employees (and Set Your Organization Up for Success)
Retaining today’s good employees requires businesses to foster an emotionally connected environment. While this may seem like a lot of effort, the payoff potential is enormous.
7 Tips to Leadership Success for Introverts
According to research on leadership and group dynamics from Wharton professor Adam Grant and two colleagues, extroverts make great leaders. But that’s not always true. The fact…
Employee Experience vs. Consumer Experience: What’s the Difference?
Most companies roll out the proverbial red carpet for their customers, making sure their buying experience is easy, comfortable and pleasant. That’s not always the case…