Articles by tag: customer service skills

How to Exceed Customer Expectations During the Coronavirus Pandemic
If it’s been hard for you to keep your business afloat while also maintaining stellar customer service, you’re not alone. The disruptions that businesses have felt as a...
How to Deal with Customer Complaints in 7 Easy Steps
Handling customer complaints can be a drag. But there’s good news. More than half of the time, those customers will do business with you again if you work...