Articles by tag: Customer Relationship Management

How to Turn A Profit Through B2B and B2C
There is somewhat of an art to understanding how organizations and consumers behave when making buying decisions. At our core, all of us are consumers. We all purchase...
How to Exceed Customer Expectations During the Coronavirus Pandemic
If it’s been hard for you to keep your business afloat while also maintaining stellar customer service, you’re not alone. The disruptions that businesses have felt as a...
Managing Remote Employees During the Coronavirus Pandemic
Many scenarios could cause employees to need to work remotely. From minor illnesses to sudden life changes to global health problems, it’s important to be prepared to keep...
How to Improve Customer Relations
While customer relations are at the core of any business, it’s a responsibility often left to the most inexperienced members of a team. It will make no difference...