Building rapport helps to create and develop avenues of mutual trust, friendship and affinity with other individuals. Therefore, rapport is an essential skill to hone. However, most people do not get much instruction or...
If you work in education, you’ve certainly heard of Title IX. But how long has it been since you reviewed or trained for compliance? Are your employees aware of all of the Title IX...
Are you in charge of your company’s compliance with the latest laws and regulations? Things change so quickly that what might have been compliant one day could change the next. Supervisors and managers must...
In November 2018, 3,230,063 health care records were exposed, stolen or disclosed without permission, according to the HIPAA Journal. Despite efforts to protect medical records and make sure employees understand what can and cannot...
Have you ever walked into work and noticed something that might cause an accident? Maybe it’s an icy sidewalk or a spill on the floor. The phrase, “An accident waiting to happen,” comes to...
Sexual harassment and assault headline in the news every day. The Me Too movement fueled organizations to address and train employees to understand what sexual harassment is and how to prevent it from happening...
As a consumer, you may have been targeted by online ads, direct emails, social media and other forms of marketing. As a marketing professional, you know that to attract customers, old-fashioned marketing approaches are...
Diversity is a buzzword that seems to be everywhere these days. But, do we really understand what it means in the workplace? Everyone says they want a diverse work environment, and companies understand diversity...
Let’s face it – everybody needs a strategy in order to achieve anything worthwhile. Whether you are planning a wedding or find yourself in charge of an important work project, strategy is critical to...
In 1963, President John F. Kennedy stated his case for making the Civil Rights Act, including Title VI, a reality. “Simple justice requires that public funds, to which all taxpayers of all races, (colors,...
